Daily call: "Failed. Call Interrupted"

[Pastos]

Hi

I had a similar problem about a month ago except I received the message "fail while preparing data". The solution to my problem which may work in your case was to clear the existing program data which takes about an hour and then try another daily call. To clear your guide data, go into Messages & Setup, System Reset, & Clear Program Data & To Do List. This does not delete your Now Showing programs. Here is the thread if you want to check it out.
http://forums.oztivo.net/showthread.php?t=605

I'm just a tivo newbie so some of the tivo experts may have a better idea but this may be worth a try.

All the best

Pastos

[Darren King]

"Failed while preparing data" errors are quite common and I see them all the time when setting up TiVo's, although it is random so most people would not see it or simply instruct the TiVo to try again at which point the TiVo will succeed. I've never had to go to the lengths of clearing and deleting everything for it to be a success however.

In Leanne's case the problem of failing to download guide data but then being successful the next time is also common and again like I mentioned above simply initiating the "call" again usually works. The issue of no valid guide data could be that simply a reboot may correct things, or it may also mean the clock is warped - which it can very well be even if it has been "set" on a daily call.

[leanne]

I had already tried rebooting my TiVo several times and this didn't seem to change the situation. So I decided to clear my guide data, as Pastos suggested. Within an hour I had guide data, and on the next day I could re-select my seasons passes. And now everything is working perfectly.

Thanks so much for all your help! I can't believe how quick you guys were getting back to me.