Quote Originally Posted by gbhills View Post
and I hope that you never ever have to use Tivo support for an actual issue ( hardware) with your TiVo.
For after warranty issues at least TiVo owners have a choice, however I don't encourage warranty repairs be carried out by me because I'm not an official TiVo service centre so sorry I can't help.... Although I've already had a couple of people approach me with an in-warranty repair and risked voiding the warranty as they believed I would do a superior job

Here's hoping you get speedy service when people come back to work on Monday. Be sure to keep us up to date.