Antenna attenuation...
Well I bought one from Jaycar, ( it had the family laughing ), I connected it up using "F" connectors, and turned it on, the signal strength was reduced on channel 9 to 82 and sbs was reduced untill the picture started to drop out.
after 15 mins the TiVo rebooted and then rebooted again and now its back with the grey screen, and wait for it, I'm on hold again to support for around 25 mins.
Lets see whats the next solution is, and no I'm not having a Tivo good time.
Well the response from TiVo is that it look like I'm still having antenna issues, (what ever that is ), and that it will be escalated to a manager who is not on site ( surprise surprise ) and someone, sometime will get back to me, now I dont know what that is supposed to mean, but I think it means its my problem.
So in a nut shell
Worked for 6 weeks, not a problem at all.
Stops working, and re-boots, then grey screen, must by my antenna, ( nothings changed )
After 7 days, its still my problem, No working Tivo, antenna Issues, and someone will be in touch, well quite frankly I've been touched, and I'm not happy.
Where to now, I suppose I will just have to get frustrated, and hope for the best.
I really did like the TiVo when it was working, I'm just disapointed, and frustrated now that its not working, and support are trying to make it something that is configuration, and or envirinment, or the antenna.
I want this issue resolved, and after 7 days, I'm now no further advanced than the original issue, and we have a long weekend coming up and I wonder if anything at all will happen with my TiVo before the weekend, ( I think Not )
Malcolm
Reply With Quote
Bookmarks