Hi,
I followed Peter's suggestions and the tclient log is below. I'm with Netspace. The date/time on the tivo is still incorrect though...?

Cheers,
Melissa.

Jun 16 10:31:27 (none) tcphonehome[144]: Log file rotation complete.
Jun 16 10:31:27 (none) tcphonehome[144]: TClient success
Jun 16 10:31:27 (none) comm[144]: CallStatusReporter: Phase: Prepare_Data, Status Succeeded
Jun 16 10:31:27 (none) comm[144]: CallStatusReporter: sending message "EX|49"
Jun 16 10:31:27 (none) tcphonehome[144]: Sending dialup event, subtype 7, msg Succeeded
Jun 16 10:31:27 (none) tcphonehome[144]: setCallStatus called with: Succeeded state 0
Jun 16 10:31:27 (none) tcphonehome[144]: LastCallAttempt at 1173976404
Jun 16 10:31:27 (none) tcphonehome[144]: last attempt in future; set it to now: -995462913
Jun 16 10:31:27 (none) tcphonehome[144]: status is 'Succeeded' == 'Succeeded'
Jun 16 10:31:27 (none) tcphonehome[144]: setting last success time to -995462913
Jun 16 10:31:27 (none) tcphonehome[144]: setting call status to: Succeeded
Jun 16 10:31:27 (none) tcphonehome[144]: setting call in progress to 0 (second successCount)
Jun 16 10:31:27 (none) tcphonehome[144]: setting LastSuccessPgdCall to -995462913
Jun 16 10:31:27 (none) tcphonehome[144]: Setting callActive to 0
Jun 16 10:31:27 (none) comm[144]: CallStatusReporter: sending data changed event 20
Jun 16 10:31:27 (none) tcphonehome[144]: destroying CommGlobals!
Jun 16 10:31:28 (none) tcphonehome[144]: pCommMempool empty
Jun 16 10:31:34 (none) tcphonehome[144]: Setting MCP PhoneHome action: ENABLED