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Thread: Degraded Guide Data over time

  1. #1

    Degraded Guide Data over time

    G'day All,

    I am just about to start my 3rd guided setup in the last 4 months and this is due to the Guide Data being degraded over time. By this I mean that at first it works fine and data is correct, then slowly over time the displayed channel guide doesn't display the currently showing program on some channels (it displays the show at 12am). Then some channels show only "To be advised" and the eventual result is that all channels show "To be advised". This all takes place over about a one month period.

    This has now happened to me twice and as I said I now about to perform a guided setup for the 3rd time. I am also certain that this problem with reappear with time, can anyone help me as to what is causing this?

    I am using foxtel digital as the input source.

    Your help would be much appreciated.

    Kind Regards

  2. #2
    Join Date
    Mar 2004
    Location
    Victoria, Melbourne
    Posts
    189

    Lightbulb

    I know this sounds silly, but it sounds like it could be a network problem.

    I would check with Warren over on the mailing lists to see if your TiVo is actually calling home, and if so, then start travelling down the line and see where else the problem could lie.

    One step at a time

    Cheers
    Philips Tivo
    Version 1.3 Emulator Image from Minnie
    200Gig Western Digital HDD
    No Turbonet or Cachecard
    Slices: Cable Digital FTA

  3. #3
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,032
    This is an unusual fault, when it starts again, post some otclient logs after a daily call was made so we can see what occurs during the downloads.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  4. #4
    Thanks for the input guys.

    What you say about the network sounds likely. My Tivo was installed by someone else and I now learning to self support. The setup is via a wireless network that remains on all the time. On the wireless network is one desktop and the Tivo with a occasional visiting laptop. Twice I have had the situation where the IP to the Tivo has automatically changed but the Tivo has remained connected to the Internet via the wireless network at all times.

    Can you confirm for me that if one daily call is unsuccessful that this will have a long term effect on the guide data? Or will the Tivo just pick up the lost data if a forced daily call is made?

    Once again thanks for the help.

    Regards

    Curry.

  5. #5
    Join Date
    Mar 2004
    Location
    Wellington, NZ
    Posts
    570
    Quote Originally Posted by Curry
    Can you confirm for me that if one daily call is unsuccessful that this will have a long term effect on the guide data? Or will the Tivo just pick up the lost data if a forced daily call is made?

    Once again thanks for the help.

    Regards

    Curry.
    Yes, if daily calls are missed then there will be holes in the data/no data.

  6. #6
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,032
    Quote Originally Posted by zollymonsta
    Yes, if daily calls are missed then there will be holes in the data/no data.
    That's not actually the case with the OzTivo Emulator.

    When your TiVo makes a call it discusses with the emulator which slices it has and also which slices have been changed since the last call. Then downloads the required slices.

    You could happily run your TiVo making only a couple of calls a week without any holes in your data, but you would miss the benefit of the guide being updated as schedules change now that we produce daily slices.

    Peter
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

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