Guide data issues and tips to resolve

**Darren King** · 25-11-2017, 08:14 PM

This topic is for situations where your TiVo has missing, confusing or generally wrong Electronic Program Guide (EPG) data

http://hd.oztivo.net/twiki/bin/view/...WrongGuideData

**Pawl** · 26-11-2017, 09:03 AM

Well, it's not missing, confusing, or even wrong since it's presumably intentional, but since switching to the ozTivo mothership, every show has the first 50-odd characters of the description text echoed in the episode title field; it's wrong in the sense that that is not the episode title. Couldn't the proper title be sourced from the internet and put there instead?

**Darren King** · 27-11-2017, 07:10 PM

It probably can. Not being involved with the EPG/software side I will pass on the info.

Cheers

**fire_dude13** · 01-12-2017, 02:38 PM

Hi Guys

Another Whirlpooler coming across & it's great to be here. First of all a big thankyou to everyone involved in getting the TiVo's back up and running. I have had 8 x TiVo's modded with the help of Darren & Russ in Brisbane. All five TiVo's in the Brisbane area are working great with full guide data. I have another three on the Sunshine Coast (postcode 4558) that have all the local station guide data missing. National channels such as ABC, SBS & NITV have 2 days guide data. All other channels show "to be announced". it was like that two weeks ago when I left and when I got back today it still is the same. The TiVo's last connection to the Oztivo Mothership was this morning.

Hopefully the guys involved in putting together the guide can help. Thanks again to all the volunteers.

Cheers FD13

**OzDrDj** · 18-08-2020, 11:22 AM

Hi there,
Im up in Grafton, and I guess we have some different channels, I have Missing....
21 ABC, 32 SBS Movies, 50 Win, 51 Bold, 52 Peach, 53 Sky News, 60 Prime, 61 Prime, 81 Nine, 83 Go and 85 Gem.
I don't have much time up my sleeve, thus why i love my tivo, but Im happy to help out a bit adding TV guide info. Just tell me where to go and what to do.
Cheers
OzDrdj

**lynfran** · 18-03-2019, 08:21 PM

Has anyone else had an issue of the recorder cutting short on a film? I mean, I set up the recording as normal, but the film starts and finishes later than the times stated so I miss the ending.
It's happened twice now!!! Sort it out please.

**Islander** · 19-03-2019, 05:18 PM

The guide data is produced from TV listings from the broadcaters and as these are produced in advance they don't reflect what is happening in real time. If you want to be certain to get all of any program set your TiVo to record extra time when you set it to record.

Btw Your last comment is a little less than helpful to the volunteers that are ensuring the TiVos we are using are still functional.

**Darren King** · 22-03-2019, 03:53 PM

I'll second Islander's last comment. This is a voluntarily run service now so if you expect something then we in turn expect you to volunteer.

If the end of programs is such an issue then why don't you just set them to extend by 30 minutes or so?

**OzDrDj** · 18-08-2020, 11:18 AM

Originally Posted by lynfran

Has anyone else had an issue of the recorder cutting short on a film? I mean, I set up the recording as normal, but the film starts and finishes later than the times stated so I miss the ending.
It's happened twice now!!! Sort it out please.

Change your Recording settings, Change the Ending time of the recording to Extended. It is unfortunate, but TV stations who tell you the Show goes from 10:30pm to 1:30am like to start shows 10 mins late and end 10 mins late just to annoy us.

**RLSA** · 06-09-2020, 11:18 PM

I have two OzTiVos
Tivo1 has software version 11.3b8-01-2-633
TiV02 has software version 11.3b10.2017.10.11-1506-01-2-Z-633

Both work OK except that TiVo1 sometimes has a problem after a service connection. The connection, downloading and loading all progress normally but after the loading is finished there is no guide data available even though the status is shown as "succeeded" and it remains that way no matter how long I wait after the connection. (sounds a bit like the problem reported by "viewer" recently). However if TiV01 is restarted (NOT reset) then all the guide data appears normally. The problem occurs frequently but sometimes it works OK without the need for a restart. TiVo2 never exhibits this behaviour.

Has anyone else observed this?

I assume that it could be fixed by updating the software in TiVo1. Does that require the whole process of installing the system software onto the hard drive as I did after Darren modded the unit. Is there now any easier way to update the software?