Hello Pete

Well i have actually only had the unit for about 2 weeks now having shipped it form the states. I had the board replaced about a week ago to resolve a picture problem that i was having. That was done by darren and as he has just mentioned everything seemed to be a ok

During the GS the second call takes about 5 mins to complete. very short. When i look at the data being transferred to the tivo it is about 22kb. As soon as the tio has completed the GS it actually asks me to make a dial back as no info is contained. At first i thought this was part of the indexing process, so i left it alone for a day to see if that would make a difference. At that point i rechecked all the details i had provided during the guided install and did the forced dial back.

This doesnt make sense because although it is not getting the guide data it is getting the channel names and respective numbers. I dont know much about the coding of course but i would assume that if it able to get specific channel numbers and names then wouldnt that indicate that motherboard is abe to decifer the information and provide the necessary codes?

Thanks for your help