I have concerns about the following from your otclient.log

Quote Originally Posted by Otclient
Aug 3 18:19:38 (none) comm[138]: About to execute: /tvbin/crypto -gsn 2>&1
Aug 3 18:19:40 (none) comm[138]: Command: /tvbin/crypto -gsn 2>&1, failed: 256
Aug 3 18:19:40 (none) comm[138]: KeyQuery: failed to get serial number: Unable to get crypto chip's attention!
Aug 3 18:19:40 (none) comm[138]: About to execute: /tvbin/crypto -gsv 2>&1
Aug 3 18:19:42 (none) comm[138]: Command: /tvbin/crypto -gsv 2>&1, failed: 256
Aug 3 18:19:42 (none) comm[138]: KeyQuery: failed to get version info: Unable to get crypto chip's attention!
Aug 3 18:19:42 (none) comm[138]: About to execute: /tvbin/crypto -x -gek 2>&1
Aug 3 18:19:44 (none) comm[138]: Command: /tvbin/crypto -x -gek 2>&1, failed: 256
Aug 3 18:19:44 (none) comm[138]: KeyQuery: failed to get public key: Unable to get crypto chip's attention!
Aug 3 18:19:44 (none) comm[138]: ProgramDataUtil: Accumulated 0 station days
My understanding is that the Tivo needs these keys to access the guide data and your TiVo is failing to produce them.

How long did the 2nd call tivo made during GS take?

How long did you leave your tivo after running GS before trying to force a call?

This could also be an actual hardware fault with the crypto chip, what is the history of this unit. Have you just bought it, or are you just upgrading the image?

Peter.