Ann contacted me via email soon after and I am working with her on this one.
So far I have established there was a storm with a nearby lightning strike. The TiVo is using a wireless adaptor and other devices in the house are connecting to the internet OK like before the storm. The TiVo is reporting an "N13" connection error. The TiVo is still receing all TV channels OK.
Given the above I am thinking more along the lines of a software only issue and will give details on the final fix when known.
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