Australian Tivo Service Ending 31/10/2017 ?

[Brucep]

Hi Mick,

On Friday night TiVo sent an update:


Hello

Service Message Correction

We are writing to you as one of a small number of TiVo customers who yesterday received an email from us which contained some incorrect information regarding your eligibility to register for the TiVo Swap Out offer.

Our email to you yesterday incorrectly said that your TiVo device was ineligible take part in the TiVo Swap Out offer because it had not connected to the TiVo Service in the past 6 months. This was incorrect (and occurred as a result of human error), and we confirm that your TiVo device is eligible to take part in the TiVo Swap Out offer.

As an active customer you would have also received a message on your TiVo device itself (on TiVo Central/ the homepage), and if you visited the website at www.mytivo.com.au you would have also been able to register correctly. As such, we confirm that it was only the email you received which was incorrect, and we apologise for any confusion caused.

The following TiVo device is eligible for the offer as stipulated:
Fetch Mighty for $130:

TiVo Service Number: 663XXXXXXXXXXXX

This is in addition to any other devices we confirmed as being eligible earlier this week.

For further information on the end of the TiVo Service and the TiVo Swap Out offer, please visit www.mytivo.com.au

Our apologies again for any confusion caused.



So that was a surprise. I have 3 active TiVo's. and 1 secondhand "spare" that I have not even used yet.....2 active units are about 8 years old, and qualify for $100 off the Fetch Mighty (makes it currently $299 each).....1 is less than 5 years old and qualifies for a Fetch Mighty for $130 total cost. After the outages TiVo have had with guide data, and the TiVo Genie not working for months......I cannot help think that these were deliberate issues to force peoples hand in not using their TiVo's with "Lifetime Subscription".
What about the network keys I purchased extra, which are now useless???.......seems a very ill conceived offer, which in effect discriminates against how long you have had the TiVo.