Ok, I'm just about at the end of my leash on this one.

I have been constantly emailing Tivo for 14 days now (because that is the only way they can be contacted) and I hear nothing.

They are the worst company I have ever dealt with ever .

I have no option but to make a formal complaint against them with the Dept of Fair Trading.

How can a company have no way of contacting them for warranty?

I assume I will have to try and fix it myself.