Your right of course in the correct way of resolving the issue is with their support, but I just feel it's not worth it.

Do I feel ripped off, of course. Do I think they should fix it, absolutely. But going on my own experience and that of others here it seems to be an extremely painfull path to take, and that just replacing the disk myself would be much easier (assuming it's the likely culprit).

I just have the feeling that trying to get them to sort it out, will take me forever and then they are likely to either want to take mine and repair it (so I will be without it for sometime) or send me a "refurbished" replacement. I get a bit funny about getting someone elses ex-broken (and perhaps still broken) unit in place of mine that I paid $700 for.

I realise there is no guarantee, but if the feeling is the disk, then I might as well go ahead and change it. I found the WinMFS instructions which I assume will work for me?

BTW the WinMFS assumes you have a working disk to begin with, If mine is somewhat broken and I cant get the image off it, is there somewhere it can be obtained?

Regards

Rohan