It is normal to take a fair bit of time (even over a week), but yes it does normally show on the system info screen. apart from not appearing there, it does not seem to be causing you any issues.
It is possible. anything like this seems to only work some of the time, whether accounts are merged or a deactivated TiVo is added. I suggest you keep pestering Support if it bugs you.
A clear and delete everything is a good idea when purchasing a used TiVo. as it also clears the previous owners viewing habit allowing you to train the suggestions to your preference easier. Once done and the TiVo has been setup again, wait 24 hours and then copy the drive to your new drive and use it with the original as a backup.
Yes, you only get a MAK with HNP. and if you do want to watch shows on your iPhone then you will need a MAK to get it off the unit.
Peter.
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