Hi, and thanks for all of your help. I'm afraid they have twisted this. WE DO have a high aerial, we did tests on reception on very first day of reporting faults to Telecom. I even went and (humoured them) got indoor bunny ears. We repeatedly did aerial tests, picture without TIVO was Ok, we still watching tv direct from aerial. TIVO and reception was great for 6 weeks?
Oz said they were not preared to do anything until we have moved, and performed all tests. Jason in NZ was aghast at this, and immediately offered to cancel our TIVO, as he thought they were being unreasonable. I firmly beleive he has been messed around by Oz couterparts. It due to be collected tomorrow, but of course I will try, as essentially, we want a TIVO service.
Thanks again for all your help. Much appreciated. Onward with start of move today! ;o>
Dave