We have an Australian Tivo HD. Went in to Harvey Norman and told them about our problems (which also included every time we changed the channel it would make a high pitched feedback type of noise), and they switched out the box and gave us a new one. Now we are trying to install it and we are getting this message: N18 Network Error- Failed to negotiate. We are guessing this might have something to do with our wireless router- possibly need to turn the firewall off? Really not sure at this stage. If anyone has any suggestions, please feel free to let me know
Thanks.