Quote Originally Posted by ian View Post
With exetel, they are unlikely to answer the question if I post it, as they aren't exactly the best at customer relationships

Assuming there is one, how do I get around it?
Well you are in a catch 22. Best way to get around it is to get the OzTiVo server (minnie.tuhs.org) removed from their transparent proxy. If you reckon they won't help you then life with a TiVo gets a little difficult.