I am having heaps of trouble connecting to the TIVO service . I stuck on the guided setup and when it tries to connect to the tivo server status is 'cannot get account status'. I have reconfigured my routers firewall , opened ports gave it a static ip address without any luck.

I had some problems activating the tivo, but it has been activated . I can see tivos IP address on the router . I wonder if the tivo account status need to be reset. I have a zxyel modem and my ISP is TPG