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  1. #1
    Join Date
    Apr 2007
    Location
    Wellington, NZ
    Posts
    25

    Can't connect to Oztivo to get guide data

    We moved on 20 Jan to a new address, and it hasn't connected since then (the last daily call we had was on 15 Jan). We made sure all the ports from (http://minnie.tuhs.org/twiki/bin/vie...etworkingHowto) were opened. We even completely took down the firewall on the router and it still didn't work.

    We were on cable (TelstraClear), and I've had it work on Telecom's DSL service before at another address. We are now on DSL with Voice over IP (Xnet.co.nz).

    We have been able to access it via TivoWeb, from within our home, so it's definitely connecting to the router. And my flatmate took it to his work (we changed the IP settings to be what he has there) and it still wouldn't connect during guided setup. However he was able to download the new daylight savings file, so the Tivo can connect to the outside world, and not just our network.

    It's just not able to get out and get guide data for some reason. Any thoughts?



    Another idea is could just manually download the slice. That way we won't have a long cord going around the house to the router.

    I saw a page where I can manually download it, but can't find which one should be used for NZ (Wellington)? From what I can make out they seem to all be for Oz. (http://minnie.tuhs.org/twiki/bin/vie...yLoadSliceFile)

    The link for postcodes on that page is broken (and 02113 isn't on there): http://minnie.tuhs.org/TiVo/files/slices/Stations

    __________________________
    I've also tried doing a whole new image and starting from scratch on a bigger hard drive (to be used without another hard drive), but it too gets hung up on guided setup during the connection. I don't think manually downloading the slice will work for that one since it seems to need to download some other stuff to start off with....so we really need to figure how to get connected again.

    Cheers!
    James
    Last edited by jamesthecarman; 07-04-2008 at 03:21 PM.

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