Problems connecting to the Tivo service

[Lumaro]

Hi every one,

I hope someone here could help me. I got a Tivo few years back, and I had someone to put the chip on it when they stop the services. It has been working fine since then but now I don't have the tv guide any more so I can't record any programs.

I tried to connect to the Tivo service but I get the error message N17, 'Failed while negotiating'.

I have tried restarting the Tivo and switching off the modem but still the same result. It indicates that the last successful connection was on Mon 3/1. And the signal is excellent 90 %

Is the Tivo service completely gone now or is it my unit the one with the problem?

Any suggestions will be very appreciated. Thank you

[Lumaro]

Hi every one,

I hope someone here could help me. I got a Tivo few years back, and I had someone to put the chip on it when they stop the services. It has been working fine since then but now I don't have the tv guide any more so I can't record any programs.

I tried to connect to the Tivo service but I get the error message N17, 'Failed while negotiating'.

I have tried restarting the Tivo and switching off the modem but still the same result. It indicates that the last successful connection was on Mon 3/1. And the signal is excellent 90 %

Is the Tivo service completely gone now or is it my unit the one with the problem?

Any suggestions will be very appreciated. Thank you

Sorry I forgot to mention that I am in New Zealand.

[Tigm]

Can't help but just to let you know it seems ok in Australia. Hopefully someone can advise.

Mine ocassionlly behaves like you describe and I have to beat it with multiple restarts, resets and pushs until it submits and agrees to start working again.

[Lumaro]

Hahaha Looks like mine is very stubborn, I have tried that multiple times too but no luck :-)

And I guess if in Australia is still going must be the same here, I will keep trying and see what it happens.

Thank you very much for the info, have a great day.