Guide data issues and tips to resolve

[Darren King]

I have two OzTiVos
Tivo1 has software version 11.3b8-01-2-633
TiV02 has software version 11.3b10.2017.10.11-1506-01-2-Z-633

Both work OK except that TiVo1 sometimes has a problem after a service connection. The connection, downloading and loading all progress normally but after the loading is finished there is no guide data available even though the status is shown as "succeeded" and it remains that way no matter how long I wait after the connection. (sounds a bit like the problem reported by "viewer" recently). However if TiV01 is restarted (NOT reset) then all the guide data appears normally. The problem occurs frequently but sometimes it works OK without the need for a restart. TiVo2 never exhibits this behaviour.

Has anyone else observed this?

Yes. A TiVo with 11.3b8 software needs to have a program called Ticketmaster running. I'll bet the times it says it does not have guide data the TiVo has booted and you see the message in red text on the "Almost there" boot screen "Not Loading Ticketmaster" but when you do boot the TiVo and it successfully has guide data it has white text saying "Loading Ticketmaster"

I assume that it could be fixed by updating the software in TiVo1. Does that require the whole process of installing the system software onto the hard drive as I did after Darren modded the unit. Is there now any easier way to update the software?

You can use a pre-modded 11.3b10 software image .tbk file and WinMFS to do it. That will then mean no Ticketmaster software required. That's the difference between 11.3b8 and 11.3b10.

Note my comment in the one post above about losing MAK if this TiVo still has one.

[RLSA]

..........

You can use a pre-modded 11.3b10 software image .tbk file and WinMFS to do it. That will then mean no Ticketmaster software required. That's the difference between 11.3b8 and 11.3b10.

...e.

Thanks Darren - what's the version number of the latest OzTiVo software?

[edcba]

As posted elsewhere, we have no Sydney guide data from tomorrow, 29 December. Do others have this problem? Is someone able to fix this?

[hmof]

I'm suddenly getting completely weird data for the channel SBSTWO-Vic. It looks fine in the wiki interface but when I fetch it with tv_grab_oztivo, (v1.36 2010/06/22), the programs are completely different! It's not happening for other channels though.

For example, the guide shows first program today was "Swamp Thing" but the xml data I end up with says it's "Wheels On Meals". I can't find that in the SBS line-up at all, I think it must be from an entirely different channel and not one I'm subscribing to. The same applies to SBSTWO-NSW.

Anyone seen something like this?

If I fetch http://xml.oztivo.net/xmltv/SBSTWO-V...0-08-19.xml.gz I see the data is nothing like what is shown in the web interface at https://hd.oztivo.net/tivo-bin/stati...ion=SBSTWO-Vic .

[hmof]

I'm suddenly getting completely weird data for the channel SBSTWO-Vic. It looks fine in the wiki interface but when I fetch it with tv_grab_oztivo, (v1.36 2010/06/22), the programs are completely different! It's not happening for other channels though..

It looks like it's actually the data for SBS World Movies rather than Viceland.

The channel listing file http://www.oztivo.net/xmltv/channels.xml.gz lists SBSTWO-Vic as "SBS World Movies Vic" which is wrong. There is no Viceland in the channel list. Somehow there seems to be a database collision between the two channels at the server.

[lynfran]

Everyone appreciates that people volunteer. How about I put my hand up? Maybe then we would be up with daylight savings?

[DavidKeegel]

Everyone appreciates that people volunteer. How about I put my hand up? Maybe then we would be up with daylight savings?

Today I updated this page:
http://www.oztivo.net/twiki/bin/view...DoingForOzTiVo

The main thing that regular people can help with is the daily guide changes, where we are looking for a volunteer in each city/region. It doesn't need specialised skills, but you need to read emails, use a web browser and have something like 10-60 minutes available each day (or most days). The main benefit is having more accurate TV Guide information for TiVos in your city/region.

What do you mean about daylight savings?
I think OzTiVo S3 daylight savings handling is fairly good now (and usually improves a bit every 6 months). Some of the shows in the TV guide around 2-3am at DST end may be in the wrong order or not quite right, and there is usually a difficulty with TV guide info after 11pm on DST end day in April. Were you thinking of one of those things or something else? And what city or region are you in?
If the time on your TiVo didn't adjust automatically at the right time, then let us/me know what postcode you put in Guided Setup (look in TiVo > Messages and Settings > Account and System Information > System Information > Postal Code if you are not sure) and what happened or didn't happen.

[lynfran]

I live in Auckland and am more than happy to help out. Is it across all channels in freeview?
The thing with daylight savings was that, while everything was in the right order, it appeared that the additional hour hadn't been accounted for. A movie that started at 1:00am on Sunday 7 April should have the following listing start at 2:00am. It didn't. Although, now everything is just fine.
Do you have my email in the system? I am going away for a couple of days from today but I will be back on Thursday 11th April.
If there seems to be an issue with the Tivo guide I normally check here..... https://freeviewnz.tv/tvguide/whats-on/ That seems to have everything I need.
Anyway - I'm back Thursday. Lynette.

[DavidKeegel]

I live in Auckland

Sorry, I don't know anything about how New Zealand guide info is gathered or processed, it is quite separate from Australian guide info (which I do know about). If you don't get any responses here, you might want to ask again in a NZ-specific forum.

[Pacamubu]

Any chance of chanel 32 sbs world movies being added to the guide.
My tivo is running great thanks again to everyone here.