Results 1 to 2 of 2

Thread: Service - really...?

  1. #1

    Cool Service - really...?

    I have been a TiVO user for almost 3 years. I am on my second machine after the first one failed at about 13 months. Now, the second one has failed also.

    The humour is, I didn't see it coming. I thought "OK machine - one fail is fine", now the second, so to say "unimpressed" is an understatement of gulf war proportions.

    • No phone support
    • No email replies
    • No support for the distributor
    • No one to take responsibility
    • No one to ask for advice

    So what are others' experiences? I heard a rumour that this was monitored by TiVO. We will see about that I suppose. Harvey Norman, where I bought the machine say if I email support, they will have someone pick it up. The fact that after 3 days I haven't had any response doesn't fill me with hope I have to say.

    The problem is that the fan failed so I changed it for aa 70mm CPU fan, which was completely silent and moves more air. Now I have all the lights flashing on the machine and no output to the TV. Sucks completely.
    Last edited by DemonSong; 15-08-2012 at 08:47 AM. Reason: Spelling goof

  2. #2
    Join Date
    Apr 2004
    Perth, Western Australia
    I doubt TiVo monitor this forum.

    Have you received the automated response to your email to TiVo?

    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

Similar Threads

  1. Replies: 7
    Last Post: 04-11-2017, 12:16 PM
  2. Is the TiVo service down?
    By rhamer in forum TV Guide Issues
    Replies: 7
    Last Post: 19-04-2012, 07:29 AM
  3. service not available
    By pjbim10 in forum Australian TiVoHD
    Replies: 1
    Last Post: 05-05-2010, 08:03 PM
  4. Service Unavailable 3..
    By cshumphries in forum New Zealand TV Guide Issues
    Replies: 87
    Last Post: 25-10-2005, 06:06 AM
  5. Service available :)
    By ehintz in forum New Zealand TV Guide Issues
    Replies: 7
    Last Post: 31-08-2005, 10:43 AM

Tags for this Thread


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts