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  1. #1

    service unavailable- on first set up call

    I am trying to reconnect my Tivo after almost 2 years of being away from Australia. Tivo was working well earlier including after the change of emulator in 2008. Oz Tivo image - version 3 revision 1.6.2.

    Internet provider- Westnet
    Connected ADSL Ethernet port
    Saw the message screen in TIVO to note the message for new web address
    logged onto web tivo to change tivo to maintenance mode
    Went through the set up and reached first set up call. Tivo goes from connecting to preparing to call to connecting, but then it reverts "service unavailable". Only once it went to "done" on connecting, but it faltered again on downloading where it reverted "service unavailable"

    My tivo web address is http://192.168.1.38/

    is this related with Westnet as the ISP. Any help you can give would be much appreciated. Many thanks.

    Mahim

  2. #2
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    It sounds to me like the call is being interrupted, although it usually only takes a few seconds to actually download the data on broadband. Do you have a reliable ADSL connection?

    TiVo Series3 TiVoHD x2

  3. #3
    yes, ADSL connection is very good and strong, no issues. Appreciate any assistance you can give. Would the logs on webtivo have any info ? Mahim
    Quote Originally Posted by Skolink View Post
    It sounds to me like the call is being interrupted, although it usually only takes a few seconds to actually download the data on broadband. Do you have a reliable ADSL connection?

  4. #4
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    Someone on the mailing list just discovered the problem he had was with the latest firmware in his Netgear ADSL modem/router.
    Also have you turned off Emuproxy and switched to emulator port 9090?

    TiVo Series3 TiVoHD x2

  5. #5
    How do I turned off Emuproxy and switched to emulator port 9090? I am quite a newbee as you can see. Thanks for your advise.

    Quote Originally Posted by Skolink View Post
    Someone on the mailing list just discovered the problem he had was with the latest firmware in his Netgear ADSL modem/router.
    Also have you turned off Emuproxy and switched to emulator port 9090?

  6. #6
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    Download Tera Term Pro v3.1.3 from here http://www.ayera.com/teraterm/
    Telnet in to your TiVo (192.168.1.38) default port. username is blank, password is probably oztivo if required
    at the prompt type (press Enter after each line)
    cd /etc
    rw
    joe oztivo.conf

    change the line port=80 to port=9090. Hit Cntrl+k then x
    joe sysinit.conf
    change the line use_emuproxy=YES to use_emuproxy=NO. Hit Cntrl+k then x
    if sysinit.conf is empty you to exit Joe and type cp ./default.sysinit.conf ./sysinit.conf then edit sysinit.conf as above.
    ro
    reboot
    that should be it.

    TiVo Series3 TiVoHD x2

  7. #7
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    Quote Originally Posted by Mahim View Post
    How do I turned off Emuproxy and switched to emulator port 9090? I am quite a newbee as you can see. Thanks for your advise.
    I did post instructions but that post has not shown up (I did get a message saying it was held pending approval)

    TiVo Series3 TiVoHD x2

  8. #8
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    The command is LS (but lower case) to list files.
    Sorry the correct file name is dflt_sysinit.conf so the commands you want to enter are
    cd /etc
    cp ./dflt_sysinit.conf ./sysinit.conf
    joe sysinit.conf

    and the line to change is emuproxy_enable="YES" to emuproxy_enable="NO"
    Hope that works better,

    TiVo Series3 TiVoHD x2

  9. #9
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    Hi, I'm glad you managed to edit oztivo.conf. I was listing the commands from memory, I may have go the syntax wrong for the sysinit.conf file.
    Type ls once you are in the /etc directory, to see what files are there. You may need to issue the command cp ./default.sysinit.conf ./syinit.conf to copy the default config file to the editable one. The ./ means 'this directory' that you are currently in.
    Also try joe /etc/sysinit.conf to make sure it is looking in the correct location.

    Ethernet cables can be up to 100m long. Don't know about your ISP, you reckon the connection is solid, but they may be doing some transparent caching that could stuff things up. Changing to port 9090 and turning off emuproxy should solve your problems though.

    TiVo Series3 TiVoHD x2

  10. #10
    Hi Skolink,
    Thanks for your feedback. I have tried to amend sysinst.conf using your guidance and reading the information on proxy available on OZtivo. Seems I am close, but it is still not working. Connection is sucessful, but download fails.

    Please see below for Teraterm file. Hope this is able to give some cluse as to what I am doing wrong.
    Many Many thanks for your assistance. Mahim

    [TiVo [p0] /etc]# rw
    File system is now READ/WRITE.
    [TiVo [p0] /etc]# cp ./default.sysinit.conf ./syinit.conf
    cp: ./default.sysinit.conf: No such file or directory
    [TiVo [p0] /etc]# Is
    bash: Is: command not found
    [TiVo [p0] /etc]# joe /sysinit.conf
    Processing '/hack/root/.joerc'...done
    IW /sysinit.conf Row 1 Col 1 0:03 Ctrl-K H for help
    New File
    --------------------------------------------------------------------------------------------------------------------------------------
    File system is now READ/WRITE.
    [TiVo [p0] ~]# joe /etc/tclient.conf
    Processing '.joerc'...done
    ( There is gap of a few lines)
    IW /etc/tclient.conf Row 36 Col 1 11:41 Ctrl-K H for help
    # (i.e. the default port).
    # phone_number This is the full phone number to dial, minus any
    # prefixes defined by the phone options screen
    # svr_addr This is the Ip Address of the service to connect to
    # svr_port This is the TCP port number of the service to
    # connect to
    # ppp_user This is the username to connect to the ppp modem
    # ppp_pass This is the password to connect to the ppp modem
    # radius_domain This is the radius domain to put after the generated username.
    # If ppp_user is set then this will have no effect.

    #
    # This is the default port, it's values come from Addr.itcl not here
    #
    000:
    # Dennis' Emulator
    126::66.23.218.193:80:::
    # This is for the server emulator on minnie. Trouble if your ISP blocks HTTP .9
    127::65.49.60.197:9090:::

    # This uses emuProxy2 to avoid problems with transparent proxy. Thanks Tim!
    #127::127.0.0.1:8000:::

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