Garbled picture or no sound

[finethen]

Finally getting a response from the TiVo helpdesk,under their instructions have plugged TiVo into its own special power point, run through the install again (losing all recorded programs) and seem to have resolved the blocky picture. However machine still stopping dead and restarting, boot up seems to be 10 to 12 minutes! Appears to be usually when recording two channels or recording and watching. so something is feeling the strain.

Have sent latest report to helpdesk and await their reply.

I love switching back to the Series 1 machines, no missing Maori and Prime epg's, no bugs (apart from occasional remote freeze), no gaps in programs when the machine has taken 10 plus minutes to reboot and alot more predictable with program conflicts.

I will report back in but seems like machine may need to be replaced.

[finethen]

Still waiting a reply, we appear to have finished the diagnosing exercises with Support, the machine shuts down on average once an hour, switching off overnight may correct it for 5 or 6 hours and then its back to its old tricks. Support is veerrrry slow with a replacement. :-(