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Thread: Garbled picture or no sound

  1. #21

    Get them to replace it

    I had a similar problem with the first S3 Tivo I got from Telecom. It would periodically go unresponsive, go grey screen and then have to be rebooted. I placed enough calls and 'suggested' this wasn't what I expected for such an expensive box. It took about 3 weeks for them to escalate it to Aus, and then arrange a replacement (which arrived very quickly after that). Never found what its problem was, but the 2nd unit has worked fine for 8 months now.

    Suggest you push for a replacement unit.

  2. #22
    Join Date
    Aug 2004
    Finally after 3 months I have received a replacement, crappiest support I have ever experienced! Testing the new unit now

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