OzTiVo Member
Forum Newbie
What are the IP addresses and subnet masks for the Tivo and the PC running the Tivo Desktop software?
One irritating aspect of the Tivo software is that the Tivo and PC must be on the same subnet. The protocol used is not routeable.
Though if Firefox can't get a response from the Tivo you do have some other problems as well.
John
Newbie
Forum Newbie
JohnOriginally Posted by JohnScott
My Tivo's Subnet mask is 255.255.255.0 whereas my router adsl port IP Subnet Mask says 255.255.255.255 but the LAN IP Subnet Mask is 255.255.255.0. are these numbers ok or is this the problem?
Thanks
Administrator
That's normal for most ADSL connections. What are the IP addresses for the TiVo and PC.
If everything was working correctly, you should not be getting a failed message on the TiVo Port test.
You will need to find the rouge firewall on your PC.
Peter.
OzTiVo Member
Forum Newbie
The two subnet masks for the Tivo and LAN appear OK but really need the Tivo and PC IP addresses and perhaps the gateway addresses as well.
These are found on the Tivo at Messages and Settings/Settings/Netwrok/View Network Status. For the PC the simplest option is probably to run the IPCONFIG command.
Not sure that the port test issue is your problem. My Tivo has been reporting that as "Failed" since the day it was installed but everything seems to work OK.
John
Last edited by JohnScott; 21-09-2009 at 11:05 AM.
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