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Thread: Failed preparing data

  1. #1

    Failed preparing data

    Hi,

    Newbie question here but has anyone else had "failed preparing data" messages for the past couple of days?

    My tclient.conf entry for the emulator is:
    127::210.48.107.133:80:::

    I got the IP address by doing a lookup of www.caffeine.co.nz

    Thanks,
    Ian

  2. #2
    Join Date
    Aug 2004
    Location
    The Mainland
    Posts
    542
    What postcode are you on?
    1 x Philips TiVo Series 1, Cachecard, 1 x 1TB SATA (with recent TradeMe sourced adaptor), Mk II Pal Tuner Mod, NZ Emulator, Previously Dual A/V Source, Now Pay Satellite
    2 x TiVo HD, Freeview, HNP, 2TB (WD-AV) jmfs upgraded
    1 x Thomson UK TiVo, Cachecard, 200GB, Testing Work

  3. #3

    Failed preparing data

    Hi DJC,

    Thanks for the follow up. I'm on the Saturn TV postcode. Looks like it isn't an issue now though, I've come home tonight and everything is back to normal with data up to the 17th loaded.

    One more question though -- sometimes after I have forced a daily call the wishlist and season pass features don't seem to work. Do I need to force a re-index? I have tried that in the past using forceindex.sh but it didn't seem to have any effect.

    Cheers,
    Ian

  4. #4
    Join Date
    Sep 2005
    Location
    Auckland
    Posts
    40
    Hi

    Yes I have that problem. I cleared old guide data and did a daily call. All went well - Indexed data and then displayed "failed preparing data" in TiVo Web.

    If I try and schedule a recordng from TiVo web I get an error display when I click on a programme in the grid.

    Any ideas? I'm using port 80 on orac. Sky digital.

    Don

  5. #5
    Join Date
    Mar 2004
    Location
    Wellington, NZ
    Posts
    573
    Quote Originally Posted by ianwgtn
    Hi DJC,

    Thanks for the follow up. I'm on the Saturn TV postcode. Looks like it isn't an issue now though, I've come home tonight and everything is back to normal with data up to the 17th loaded.

    One more question though -- sometimes after I have forced a daily call the wishlist and season pass features don't seem to work. Do I need to force a re-index? I have tried that in the past using forceindex.sh but it didn't seem to have any effect.

    Cheers,
    Ian
    First thing to do is take a look here

    to check that TiVo has indeed finished indexing.... If it has then go here

    here

    Check for the 'Clock is warped' problem. This usually causes problems with seasons passes.

    ZollyMonsta

  6. #6
    Join Date
    Sep 2005
    Location
    Auckland
    Posts
    40
    I have clock is warped problem. thanks for the tip. Fixtivotime was not on my machine for some reason.

    Now can you help me send a file to Tivo using hyperterminal. I could do it using a serial connection. Now on IP address nothing happens.

    I can do everything else using hyperterminal but not send files.

    Sorry still on the steep part of the curve.

    Cheers

    Don

  7. #7
    Join Date
    Mar 2004
    Location
    Wellington, NZ
    Posts
    573
    Are you connecting with Hyperterminal via serial.. or TCP/IP (Network Cable) ?

    I'm not even sure you can send files via Hyperterminal (I'm sure the other end.. namely the tivo, has to accept the file).

  8. #8
    Join Date
    Mar 2004
    Location
    Wellington, NZ
    Posts
    573
    I attached the 'fixtivotime' file to the bottom of

    http://minnie.tuhs.org/twiki/bin/vie...aveNoGuideData

    It's zipped up, so you'll need to unzip before sending to your tivo (send in binary mode).



    Quote Originally Posted by donm
    I have clock is warped problem. thanks for the tip. Fixtivotime was not on my machine for some reason.

    Now can you help me send a file to Tivo using hyperterminal. I could do it using a serial connection. Now on IP address nothing happens.

    I can do everything else using hyperterminal but not send files.

    Sorry still on the steep part of the curve.

    Cheers

    Don

  9. #9
    Join Date
    Sep 2005
    Location
    Auckland
    Posts
    40
    Hi

    Thanks for your help. Excellent. Got the file off the net and was able to connect to the Tivo by serial. (I have both network and serial connections enabled) ran the file and got an error that seems to be linked to the world time setting part of that script. Not sure if that matters.

    I have guide data in place. I get an error from the tivo web if I try and select a programme to record.

    As below
    INTERNAL SERVER ERROR
    --cut here--
    action_showing '/405473/104' ''
    can't read "cache_sp_key": no such variable
    while executing
    "lsearch $cache_sp_key "$seriesfsid|$stationid""
    (procedure "::action_showing" line 621)
    invoked from within
    "::action_$action $chan $part $env"
    ("eval" body line 1)
    invoked from within
    "eval {::action_$action $chan $part $env}"
    --cut here--

    Any ideas?

    Don

  10. #10
    Join Date
    Mar 2004
    Location
    Wellington, NZ
    Posts
    573
    Strange.. first thing I would try is telnetting into your tivo and type

    dos2unix fixtivotime

    then try running it again.

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