Help...no sound

[splitpin]

Hello all
I finally got tivo up and running but no sound in live tv
{I do get the intro music and button press sounds}
I have tried every different plug and cable I have and
they work on my other devices...picture is fine
so I tested the rca connections inside tivo and I have continuity
from video in to video out but nothing from audio in to audio out on both
red and black...should I have continuity with audio ??.

Who could I get to repair if neccesary? I got it from eksys but If I have to return it the postage is more than the tivo cost.

any ideas please
thanks splitpin

[tenty]

I have continuity
from video in to video out but nothing from audio in to audio out on both
red and black...should I have continuity with audio ??

Yes.

Best thing to do, is try a different device if you have one... ie. Try connecting a DVD player or VCR, or a cd player just for sound.

[splitpin]

Thanks for replying tenty
I have tried it through my vcr and still no sound
I pulled the rca leads from the back of the tivo and touched the plugs
directly to each other in turn..ie bypassed tivo...and get sound,so the input from my sat box is ok.
I notice the tivo plugs for the input are not very sturdy[they seem to move a fair bit when pushing the leads on ]
If it was just a track broken I could fix that ok, but I have read that tivo's
have audio problems caused by software also, so I dont want to pull tivo apart before I eliminate all possibilities.
If someone living around Brisbane-Toowoomba area is willing to try their drive in my box I could then know where I stand? [I would come to you]
or any other help also
Thanks splitpin

[tenty]

I'm a little bit confused here.

is the issue:
A) you cannot take a sound from a device like a VCR and play it out from the TiVo?
B) You cannot take the sound from the TiVo and play it out of the TV?

or maybe to explain it easier:
A) VCR/DVD --> TIVO
OR
B) TIVO --> TV/VCR

[splitpin]

Hey tenty
I mean when I run the paytv signal into the tivo then from tivo into tv
I get the picture ok but no sound and if I record with the tivo it plays back the picture it recorded but still no sound.
I have tried my dvd player playing a disk into the tivo and get the same result.When I run a tape through the vcr directly into tivo it shows the picture at about 2 frames per second ..ie in very very slow motion..I think the vcr is outputing a pal signal?? My tv can show pal or ntsc.
I also tried running the super video cable that came with the tivo but cannot get any picture at all with that.
hope this helps.....splitpin

[tenty]

Just out of curiosity's sake have you tried another RCA cable?

If changing the cable over provides no support, then the only thing I can think of is re-imaging with the latest image on minnie (ie. http://minnie.tuhs.org/TiVo/ ) and retesting.

Failing that, I dare say it would be a hardware fault. You would have to contact someone on the mailing list to track down someone who could test and repair your TiVo if it is a definate hardware fault as an alternative to contacting the people who you bought it from and sending it back to them.

Good luck and keep us informed of your updates.