Where did my future program data go?

[MrGadget]

For some reason I don't seem to have any program data after around midnight tonight...
I did a daily call yesterday and downloaded data... and another today (no data - which I would expect on a Tuesday) but my program guide has nothing after tonight.
I assume there is no mass problem with the guide (?) Is it just me ? If so, any idea's why not? Will it all come back with Wednesday's data ?

[tungsten]

I also have this problem, updated on Saturday got data through to tonight, updated a small amount last night but no obvious change, just updated now and still nothing new.

Wayne

[timmy]

sorry folks looks like we have a slight hickup in the latest slice.
will be resolved asap.

apologies..

TiM

[MrGadget]

Cool -so long as it's not just me :-) Crap happens

[Dalc]

Cool -so long as it's not just me :-) Crap happens

yeah same, I'm relieved to see its not just me, so thanks for starting the thread.

Theres nothing garunteed about this service so long as the right people know bout the problem, and its not just me, thats all I need to know.

[waynez]

Yep, same problem, guide data runs out around 11:30

Although forcing an daily call, it all completes successfully, and returns saying:

Program Guide Data to: Monday, Sep 13, 2004

But clearly thats not the case....

Sorry bout that took to long to post the message

[waynez]

Timmy,

Is there any way any of us can be of assitance helping to pick these little hiccups up?

Or for that matter is there anything that we can help with, in regards to helping with the guid data. You guys work hard supplying the information, would be good to be able to help in some way,

Cheers

WayneZ

[jaidev]

Sorry didn't pick this up earlier, usually I check to see it's going smoothly..
Looking into it

[jaidev]

Ok guide data machine checks out ok. b.t.w it is running a RAID 0 setup
and is on a UPS..

We are in fact experiencing techincal difficulties with the recent new guide system, so I have reverted back to the old system which works fine..
A new slice has been created and uploaded.

Emulator users: Ed's emulator machine usually downloads slices everyday at 12:45pm, so the slice will be available then. Unless Ed see's this and manually drops the slice in.

Anyway I'll contact Ed to allow me to drop in slices when ever there is a problem etc..

cheers
Jaidev

[Muzza]

Hi Guys - I have tried again several times this morning but no data. I have run out completely (everything is TBA). Do I need to run through guided setup to rectify perhaps?

Cheers