I had my TiVo 3 modified in early January and initially the EPG updated. But the last successful update was the 13/1/2018. Since that time when trying to update the EPG I get an error message at the "Connecting" stage I get "(Failed while negotiating)" I then get the an error when I press the remotes "Select" button indicating error N17.

My Software is 11.3b and

the Tivo Service number is 663+0001+9027-10C0

I have tried to go through the guided setup routine and now the TiVo Box is in a loop restarting the guided setup when it tries to upload the EPG data. I cannot seem to get out of this loop even after I turn off the TiVo and then power it up again.

Some things I notice are the "Setting Dial Config 140"
It does seem that the TiVO Box initially connects to the "OzTivo Mothership" on the initial part of the guided setup and then scans for the Digital TV channels in our area of which there are 41. It is then that it goes through the process of seeking to down load the EPG data, firstly going through the "Preparing" phase, which takes a few minutes, then moving the "Connecting" phase where I get the message.

Any ideas on who to resolve this issue would be appreciated.