Help - Tivo phone call fails - FAILED. Service unavailable

[derekbb]

I have tried searching the website for help on this but found nothing. I swapped over my broadband to Xtra ADSL2+ and now when my tivo makes a phone call it fails with "Failed. Service unavailable" Anyone else had this?

[Wibble]

Did your network setup change?
ie: is your gateway the same as before (ie: your router's address, 192.168.1.1 ??)

Telnet to your tivo box and try the following:

ifconfig

route

wget http://210.48.107.133:8000/

traceroute -n 210.48.107.133

[Skolink]

Did you get an new modem/router with the new broadband service? If so, is your TiVo getting an IP address assigned, or if you have a static IP assigned is it in the correct range for the new router?