service unavailable- on first set up call

[Mahim]

I am trying to reconnect my Tivo after almost 2 years of being away from Australia. Tivo was working well earlier including after the change of emulator in 2008. Oz Tivo image - version 3 revision 1.6.2.

Internet provider- Westnet
Connected ADSL Ethernet port
Saw the message screen in TIVO to note the message for new web address
logged onto web tivo to change tivo to maintenance mode
Went through the set up and reached first set up call. Tivo goes from connecting to preparing to call to connecting, but then it reverts "service unavailable". Only once it went to "done" on connecting, but it faltered again on downloading where it reverted "service unavailable"

My tivo web address is http://192.168.1.38/

is this related with Westnet as the ISP. Any help you can give would be much appreciated. Many thanks.

Mahim

[Skolink]

It sounds to me like the call is being interrupted, although it usually only takes a few seconds to actually download the data on broadband. Do you have a reliable ADSL connection?

[Mahim]

yes, ADSL connection is very good and strong, no issues. Appreciate any assistance you can give. Would the logs on webtivo have any info ? Mahim

It sounds to me like the call is being interrupted, although it usually only takes a few seconds to actually download the data on broadband. Do you have a reliable ADSL connection?

[Skolink]

Someone on the mailing list just discovered the problem he had was with the latest firmware in his Netgear ADSL modem/router.
Also have you turned off Emuproxy and switched to emulator port 9090?

[Mahim]

How do I turned off Emuproxy and switched to emulator port 9090? I am quite a newbee as you can see. Thanks for your advise.

Someone on the mailing list just discovered the problem he had was with the latest firmware in his Netgear ADSL modem/router.
Also have you turned off Emuproxy and switched to emulator port 9090?

[Skolink]

Download Tera Term Pro v3.1.3 from here http://www.ayera.com/teraterm/
Telnet in to your TiVo (192.168.1.38) default port. username is blank, password is probably oztivo if required
at the prompt type (press Enter after each line)
cd /etc
rw
joe oztivo.conf
change the line port=80 to port=9090. Hit Cntrl+k then x
joe sysinit.conf
change the line use_emuproxy=YES to use_emuproxy=NO. Hit Cntrl+k then x
if sysinit.conf is empty you to exit Joe and type cp ./default.sysinit.conf ./sysinit.conf then edit sysinit.conf as above.
ro
reboot
that should be it.

[Mahim]

Networking experts,
Appreciate your help ! Could my problems on first call be related with ADSL provider is Westnet ? Many thanks for your input. Mahim

[Skolink]

How do I turned off Emuproxy and switched to emulator port 9090? I am quite a newbee as you can see. Thanks for your advise.

I did post instructions but that post has not shown up (I did get a message saying it was held pending approval)

[Skolink]

Will try again:
Download Tera Term Pro v3.1.3
Telnet to your TiVo IP address
Type the following commands in bold at the prompt
cd /etc
rw
joe oztivo.conf change the line port=80 to port=9090
hit Cntrl+k then x to save and quit
joe sysinit.conf change the line use_emuproxy=YES use_emuproxy=NO then Cntrl+k x
ro
reboot

[Mahim]

Thanks for your response.

have tried to telnet with Tera Term Pro & Putty from PC, using ports 21, 23, 80 & 8080, but unable to connect. For some reason now I am unable to connect via Tivoweb as well. Tivo is in Maintenance mode as done on webtivo earlier. have disconnected from power a few times.

If I try to ping 192.168.1.38 from C prompt, get a response back from 192.168.1.34 destination host unreachable. Packet sent 4, received 4.

Any help you can give would be much appreciated. many Thanks.

Is there anyone around Sydney who can check the tivo out for me. Mahim