Failed while preparing data

**Skolink** · 29-09-2010, 07:07 AM

Failed at about 10% happens during initial Guided Setup if you change postcodes without reimaging. Not sure if that is relevant to your problem though, since it is not an initial call, nor have you changed postcodes.

**petestrash** · 29-09-2010, 12:00 PM

Sorry, have been away.

As I mentioned there appears to be some corruption in the data which is why indexing is failing.

try manually indexing.

[TiVo [p0] ~]# touch /var/timestamp
[TiVo [p0] ~]# /hack/bin/force_index.tcl

Beyond that there are other things we can try to fix corruption, but they may kill the TiVo leaving you to re-image.

Peter.

**petestrash** · 29-09-2010, 12:06 PM

Forgot to mention, leave it at least an hour before trying to make a call.

Peter.

**hh75** · 29-09-2010, 01:10 PM

thanks - will try but do you mean force_index then wait an hour and make another call?

**petestrash** · 29-09-2010, 01:50 PM

Yes, wait at least an hour after the index command before trying a daily call.

Peter.

**hh75** · 29-09-2010, 07:09 PM

Hmm - not sure what cracked it but when i went to look again the phone call had succeeded overnight. Possibly after some time addition of the postcode finally worked - anyway all good now cheers for all the help.