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Thread: Tivo Desktop not connecting to Tivo - Help!

  1. #1

    Tivo Desktop not connecting to Tivo - Help!

    hey all

    i'm having a lot of difficulty trying to get Tivo Desktop Plus to connect to my Tivo. i suspect it has something to do with my network settings. i've tried googling but to no avail.

    my setup:
    TiVo (3rd gen)
    TiVo Wireless Adaptor
    TiVo Desktop Plus
    WinXP
    Billion 7800N
    Norton Internet Security 2010

    my TiVo can connect to my wireless network however can't see any of my PC photos or music. i can't connect to my TiVo account in TDP - keeps failing.

    what am i missing? any help would be greatly appreciated

    zipper

  2. #2
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Have you entered you MAK into TDP?

    Peter
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  3. #3
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    The first thing I would do is get rid of/disable Norton Internet Security

  4. #4
    Thanks for the replies.

    MAK has been entered into TDP.

    Skolink - can NIS not be configured for TiVo?

  5. #5
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    check the FAQ for a list of the programs to allow and here for which ports to open.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  6. #6
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463
    Quote Originally Posted by zipperchan View Post
    Skolink - can NIS not be configured for TiVo?
    You can probably answer 'yes' when NIS prompts you to allow it, but from my experience all Norton products are just a pain in the butt and prevent most network related things from working.

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