misha320

It all sounds too familiar,

I have had another uneventfull day, with TiVo support, They even had the guts to ask do I still have a problem.....
Of course i have a problem, that why I'm calling you TiVo support.

And I was told that they had 3 weeks of backlog, now that the Technical people are back, and that my issue was in the list and would be seen to, for a possible replacement.

Now I must admit, I havn't got angry at the support guys, dissapointed yes... but I have not yelled, or used bad lauguage... But what i feel like saying "WHAT THE F%$#@ HAPPENING, WHEN ARE YOU GOING TO DO SOMETHING"

I have been pro active and politely called Tivo Support daily, and I will continue to do so, I have heard of Karma, and I sure hope that it exist because I have been very very very patient.

Best of luck with your exchange at HN

Malcolm