*** EDITED **** just realised this is for OZTIVO - not TIVO, sorry to bother y'all. Any advice would be much appreciated if by chance you can help....

Hi all - I'm a very green newbie. Got Tivo and HNP on friday, two days ago. I think all is working ok. ie. I can see photos/play music from my PC & have transferred a file from TIVO to PC and converted to IPOD....

BUT...

I am trying to view some home video and can't get it to work. I have added to TV Desktop "My Video" and also to "My Tivo Recordings" .

When I get to my Tivo I can go to the "Now Playing" and they are all there BUT the Tivo will not play them - I get the error message "This recording cannot transfer because its format is incompatible with this Media Device"

Can anyone please help?

Note: I'm just a civilian (ie. not a techie so please try to give me the dummies version!!!) Thanks