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Thread: Sky problems

  1. #1
    Join Date
    May 2005
    Posts
    216

    Sky problems

    Not a TiVo issue, but just trying to get an idea of the scale of the problem...Our Sky boxes froze sometime yesterday, rebooting the old black Pace unit got it back up and running, but the small, slimline Pace unit refuses to play ball, doesn't appear to be getting a signal, keeps complaining of 'rain fade' Sky are being as helpful as normal, telling us to reboot etc, earliest they can send someone out is Friday! Is this a general problem? Specific to the slimline Pace units maybe?

  2. #2
    Join Date
    Mar 2004
    Location
    Wellington, NZ
    Posts
    570
    Service ids changed on some channels overnight on Tuesday AM. A reboot should fix the problem.

  3. #3
    Join Date
    Dec 2005
    Location
    Christchurch, New Zealand
    Posts
    463

  4. #4
    Join Date
    May 2005
    Posts
    216
    We apologise for any inconvenience that our viewers may have suffered but we're very pleased that it's something that we can fix very easily
    yeah right, that'll be why after numerous reboots, we've got to wait till Friday to get a techie out to fix it!

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