Hi again pete. My reply was too long to post as a single message so I've posted it in 2 parts:
Sorry pete but I still don't have an Otclient file. What I'm posting is my tclient log file. I cleared it with the command cat /dev/null > /var/log/tclient first. Then went through guided setup until it fails at the first setup call. Then I've listed the tclient log file and pasted it below:
(please note for obvious reasons I've changed my username and password data but this only affects 2 lines and I see the tivo logged in ok)
Jul 1 15:41:18 (none) tcphonehome[144]: setCallStatus called with: In Progress state 1
Jul 1 15:41:18 (none) tcphonehome[144]: LastCallAttempt at 1214926866
Jul 1 15:41:18 (none) tcphonehome[144]: setting call status to: In Progress
Jul 1 15:41:18 (none) tcphonehome[144]: setting call in progress to 1 (second successCount)
Jul 1 15:41:18 (none) tcphonehome[144]: Setting callActive to 1
Jul 1 15:41:18 (none) tcphonehome[144]: setting call attempt
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/http: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Omessages: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Okernel: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Otverr: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Okdebug: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Otvdebuglog: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Otvlog: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Otclient: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Otcdebuglog: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Error statting file /var/log/Ohttp: No such file or directory (errno=2)
Jul 1 15:41:18 (none) tcphonehome[144]: Calling TClient
Jul 1 15:41:18 (none) comm[144]: CallStatusReporter: Phase: Select_Phone, Status In Progress
Jul 1 15:41:18 (none) comm[144]: CallStatusReporter: sending message "EX|29"
Jul 1 15:41:19 (none) comm[144]: CallService: preprocessing call.
Jul 1 15:41:19 (none) comm[144]: CallStatusReporter: Phase: Prepare_Call, Status In Progress
Jul 1 15:41:25 (none) comm[144]: CallStatusReporter: sending message "EX|29"
Jul 1 15:41:25 (none) comm[144]: LogMgr: start writing to GzPacker(/var/tmp/syslog.gz)
Jul 1 15:41:26 (none) comm[144]: LogMgr: end writing to GzPacker(/var/tmp/syslog.gz)
Jul 1 15:41:26 (none) comm[144]: Starting Private Logs processing; send event to MW
Jul 1 15:41:26 (none) comm[141]: Received the LOGMGR WAIT event
Jul 1 15:41:26 (none) comm[144]: waiting for logs to divert...
Jul 1 15:41:26 (none) comm[144]: logs diverted.
Jul 1 15:41:26 (none) comm[144]: Do actual private logs processing
Jul 1 15:41:37 (none) comm[144]: Error getting demographic info: No Tuner Count
Jul 1 15:41:37 (none) comm[144]: Error getting demographic info: No Setup Date
Jul 1 15:41:37 (none) comm[144]: encryptFile: infile = /var/persist/thumbslog.log.gz outfile = /var/persist/thumbslog.log.gz.bfg keyname = BACKHAUL_THUMB
Jul 1 15:41:37 (none) comm[144]: encryptFile: file non-existent or zero size: /var/persist/thumbslog.log.gz
Jul 1 15:41:37 (none) comm[144]: CmdProc: wrote /var/log/tivoLog.prv.gz
Jul 1 15:41:37 (none) comm[144]: encryptFile: infile = /var/log/tivoLog.prv.gz outfile = /var/log/tivoLog.prv.gz.bfg keyname = BACKHAUL_PRIVATE
Jul 1 15:41:37 (none) comm[144]: About to execute: /tvbin/genkey 128 1 2>&1
Jul 1 15:41:37 (none) comm[144]: Command succeeded
Jul 1 15:41:37 (none) comm[144]: EncryptLog: key was empty for BACKHAUL_PRIVATE
Jul 1 15:41:37 (none) comm[144]: Done with actual private logs processing
Jul 1 15:41:37 (none) comm[144]: About to execute: /tvbin/crypto -gsn 2>&1
Jul 1 15:41:38 (none) comm[144]: Command succeeded
Jul 1 15:41:38 (none) comm[144]: About to execute: /tvbin/crypto -gsv 2>&1
Jul 1 15:41:39 (none) comm[144]: Command succeeded
Jul 1 15:41:40 (none) comm[144]: About to execute: /tvbin/crypto -x -gek 2>&1
Jul 1 15:41:46 (none) comm[144]: Command succeeded
Jul 1 15:41:46 (none) comm[144]: SvcLogRqst: open(/var/log/svclog.tmp)ed (tmpfd = 23)
Jul 1 15:41:46 (none) comm[144]: SvcLogRqst: open(/var/log/svclog.upload)ed (uploadfd = 24)
Jul 1 15:41:46 (none) comm[144]: SvcLogRqst: final (546 bytes)::read() (status = 0)
Jul 1 15:41:46 (none) comm[144]: SvcLogRqst: unlink(/var/log/svclog.tmp)ed (status = 0)
Jul 1 15:41:46 (none) comm[144]: SvcLogRqst: rename failed (/var/log/commlog probably doesn't exist) skipping
Jul 1 15:41:46 (none) comm[144]: Start TCD411 Request ==================
Jul 1 15:41:46 (none) comm[144]: areaCode: 003
Jul 1 15:41:46 (none) comm[144]: prefix:
Jul 1 15:41:46 (none) comm[144]: dialInAreaCode:
Jul 1 15:41:46 (none) comm[144]: curPhNum:
Jul 1 15:41:46 (none) comm[144]: objVer:
Jul 1 15:41:46 (none) comm[144]: tcdId: 000176003513855
Jul 1 15:41:46 (none) comm[144]: callId: 1214926878
Jul 1 15:41:46 (none) comm[144]: dialPrefix:
Jul 1 15:41:46 (none) comm[144]: dialToneCheck: 0
Jul 1 15:41:46 (none) comm[144]: offHookDetect: 0
Jul 1 15:41:46 (none) comm[144]: tonePulseDial: T
Jul 1 15:41:46 (none) comm[144]: callWaitPrefix:
Jul 1 15:41:46 (none) comm[144]: tollFreeAuth: 1
Jul 1 15:41:46 (none) comm[144]: callType: TS_SR_ACCEPTED
Jul 1 15:41:46 (none) comm[144]: swVerName: 3.0-01-1-000
Jul 1 15:41:46 (none) comm[144]: End TCD411 Request ==================
Jul 1 15:41:47 (none) comm[144]: sigType=st=3 connector=con=5...
Jul 1 15:41:47 (none) comm[144]: sigType=st=2 connector=con=1...
Jul 1 15:41:47 (none) comm[144]: Error getting the Avalanche Disk Directories: errNmNameNotFound
Jul 1 15:41:47 (none) comm[144]: Start Ident ==================
Jul 1 15:41:47 (none) comm[144]: version: 3
Jul 1 15:41:47 (none) comm[144]: centerID: 000176003513855
Jul 1 15:41:47 (none) comm[144]: reasonCode: 6
Jul 1 15:41:47 (none) comm[144]: softwareDesc: 6406306-51|6406288-1|6406290-1|6406292-1|6406294-1|6406296-1|6406298-1|6406300-1|6406302-1|6406304-1|6406307-1|6406308-1|6406309-1|6406310-1|6406311-1|6406312-1|6406313-1|6406314-1|6406315-1|6406316-1|6406317-1|6406318-1|6406319-1|6406
Jul 1 15:41:47 (none) comm[144]: 320-1|6406321-1|6406322-6|6406323-1|6406324-1|6406325-1|6406326-1|6406327-1|6406328-1|6406329-1|6406330-1|6406331-1|6406332-1|6406333-1|6406334-1|6406335-1|6406336-1|6406337-1|6406338-1|6406339-1|6406340-1|6406341-1|6406342-1|6406343-1|6406344-1|6406345-1|
Jul 1 15:41:47 (none) comm[144]: 6406346-1|6406347-1|6406348-1|6406349-1|6406350-1|6406351-1|6406352-1|6406353-1|6406354-1|6406355-1|411986-104|412025-19|412046-11|412086-19|412107-19|412149-71|412202-19|412214-6|
Jul 1 15:41:47 (none) comm[144]: locationID: 07000-0|DBS~07-0
Jul 1 15:41:47 (none) comm[144]: sequenceCookie: 12345678
Jul 1 15:41:47 (none) comm[144]: headendID:
Jul 1 15:41:47 (none) comm[144]: headendHisto:
Jul 1 15:41:47 (none) comm[144]: headendWorst:
Jul 1 15:41:47 (none) comm[144]: showcaseDesc: showcase0-0
Jul 1 15:41:47 (none) comm[144]: inventoryFile:
Jul 1 15:41:47 (none) comm[144]: waitingCount: 0
Jul 1 15:41:47 (none) comm[144]: confInfo: 0198308100:65.49.60.197:9090:myusername:mypassword ::
Jul 1 15:41:47 (none) comm[144]: dialConfig: 127
Jul 1 15:41:47 (none) comm[144]: messageDesc:
Jul 1 15:41:47 (none) comm[144]: irdbVersion:
Jul 1 15:41:47 (none) comm[144]: genreVersion:
Jul 1 15:41:47 (none) comm[144]: logoVersion:
Jul 1 15:41:47 (none) comm[144]: affiliationVersion:
Jul 1 15:41:47 (none) comm[144]: showcaseVersion:
Jul 1 15:41:47 (none) comm[144]: demoMode:
Jul 1 15:41:47 (none) comm[144]: swVerName: 3.0-01-1-000
Jul 1 15:41:47 (none) comm[144]: apgOnly:
Jul 1 15:41:47 (none) comm[144]: useChksums: TRUE
Jul 1 15:41:47 (none) comm[144]: premiumShowcases:
Jul 1 15:41:47 (none) comm[144]: captureRequests:
Jul 1 15:41:47 (none) comm[144]: menuItems:
Jul 1 15:41:47 (none) comm[144]: collabData:
Jul 1 15:41:47 (none) comm[144]: signedFiles:
Jul 1 15:41:47 (none) comm[144]: otherDatasets:
Jul 1 15:41:47 (none) comm[144]: rbBackgrounds:
Jul 1 15:41:47 (none) comm[144]: dataGroupList:
Jul 1 15:41:47 (none) comm[144]: lastAvalDownload: 0,0 0,0
Jul 1 15:41:47 (none) comm[144]: userInitiated: 1
Jul 1 15:41:47 (none) comm[144]: mfsTotalApp: 785168
Jul 1 15:41:47 (none) comm[144]: mfsAvailApp: 764488
Jul 1 15:41:47 (none) comm[144]: mfsTotalMedia: 157712384
Jul 1 15:41:47 (none) comm[144]: mfsAvailMedia: 157184000
Jul 1 15:41:47 (none) comm[144]: clipsTotalSize: 10000000
Jul 1 15:41:47 (none) comm[144]: clipsAvailSize: 9948800
Jul 1 15:41:47 (none) comm[144]: rbTotalSize: 0
Jul 1 15:41:47 (none) comm[144]: rbAvailSize: 0
Jul 1 15:41:47 (none) comm[144]: tcdId: 000176003513855
Jul 1 15:41:47 (none) comm[144]: callId: 1214926878
hope this helps!!
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