built in modem and Dodo Internet

[MattCallow]

Have you tried dialling the access number from a 'phone? I've tried it and it seems to be busy.
Do dodo have any other dialup numbers?

Matt

[catdog]

Here's tclient.log:
Also, this file seems to remain unchanged (including time and date stamps on each line) after each failed attempt to connect. Hence I'm not at all sure that the content of this file is at all useful.

Judging by how short it is, and the old timestamp, I'm guessing that you are only seeing the first few lines of that file, not the entire thing (which is why it doesn't seem to change when you force another call). If you run the command "tail /var/log/tclient" it should return the last few lines of the file. If they are different, you'll need to find a way of posting the rest of the file here

[petestrash]

This is my current tclient.conf file (after editing)
127:0198308100:65.49.60.197:9090:myusername:mypass word:

obviously I've edited out my correct username and password.

Does this look ok?

Both your oztivo.conf and tclient.conf look fine (assuming your name and password are correct).

Please do as catdog has asked.

Peter.

[NetMedic]

Yes. As previously posted, I've done this using putty and I can log in to dod dial up no problems. They seem to be using chap authentication.

[NetMedic]

Yes Pete, I've done that

[petestrash]

No, as catdog has said you are only showing the top of the tclient file, not the whole thing, not even the most recent attempt.

Clear the log first:

cat /dev/null > /var/log/tclient

Then force a call, then copy the whole log.

Peter.

[NetMedic]

Thanks pete and catdog for your continued patience.

I cleared /var/log tcliet and then went back through guided setup. I can't remember whether I explained that I'm still trying to set this tivo up for the first time. Anyway, I get to the first setup call and make the call from there. Then I've copied the resulting tclient log file below. This is only the end of the file by the look of it. I copied this using the joe text editor.

Can you please advise me how to copy the tclient log file across the serial link from the tivo to my windows pc? Do I need to use xmodem, zmodem or something? Failing that, is there another editor on the tivo disc which I can copy text from?

Sorry to be a dimwit!

Jun 28 07:03:04 (none) tcphonehome[143]: Sending dialup event, subtype 8, msg EX|14
Jun 28 07:03:04 (none) tcphonehome[143]: setCallStatus called with: Failed state 0
Jun 28 07:03:04 (none) tcphonehome[143]: LastCallAttempt at 1214636326
Jun 28 07:03:04 (none) tcphonehome[143]: setting call status to: Failed
Jun 28 07:03:04 (none) tcphonehome[143]: setting call in progress to 0 (second successCount)
Jun 28 07:03:11 (none) tcphonehome[143]: Setting callActive to 0
Jun 28 07:03:11 (none) comm[143]: CallStatusReporter: sending data changed event 20
Jun 28 07:03:11 (none) tcphonehome[143]: destroying CommGlobals!
Jun 28 07:03:11 (none) tcphonehome[143]: pCommMempool empty
Jun 28 07:03:11 (none) tcphonehome[143]: Setting MCP PhoneHome action: ENABLED

Hope this helps!

Thanks again for steering me through this.

Chris.

[petestrash]

Ok, it looks like the log was rotated.

Could you please post your /etc/Otclient log

Peter.

[NetMedic]

Hi Pete. Thanks for your help.

Unfortunately, I can't find a file in /etc with the name 0tclient log. Here is my /etc directory listing:

boot.expect nsswitch.conf rc.d
build-version oztivo.conf rc.net.orig
chap-secrets oztivo.conf~ resolv.conf
chat-script oztivo.orig services
dflt_sysinit.conf oztivo_version syslog.conf
dhclient-script pap-secrets tclient.conf
dhclient.conf postcodezones tclient.conf-oztivo
fstab ppp-options tclient.conf.orig
fstab.hda4 ppp-options.cua3 tclient.conf~
fstab.hda7 ppp-options.orig tclientUK.conf
hosts profile termcap
inittab protocols termcap.orig
mtab psdevtab tivoconfig

I'm wondering if you really want me to post my /var/log/tclient.log?

If so, could you please help me by explaining how to get this file across the serial link to my PC. On the tivo linux system, I only know how to use "joe". This only shows part of the log file when I open it, and I can't scroll past the top and bottom of the editor window. Presumably there's a way to get the log file to my PC so I can post it here, but I don't know how! Unfortunately, I don't have a turbonet card so I can't get into the tivo box over the network, I'm stuck with the serial link.

Thanks for your help

Chris.

[petestrash]

Sorry, typo /var/log/Otclient

type cat /var/log/Otclient

and then just copy and paste the listing off the screen.

Peter.