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Thread: Call Failed Interrupted

  1. #11
    Hi Peter,

    I just had a look at the wiki, the problem is that I'm running a mac so I did the 17 Aug 07 test which the system passed.

    Does Tivo connect to Minnie via FTP? should I try and follow manual upload but FTP directly from the Tivo?

    Vito

  2. #12
    I've re-run the network troubleshooting guide and found this problem:

    [TiVo [p0] ~]# wget http://131.244.9.101/index.html
    --11:57:49-- http://131.244.9.101/index.html
    => `index.html'
    Connecting to 131.244.9.101:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 7,388 [text/html]

    0% [ ] 0 --.--K/s 0% [ ] 7,388 0.00B/s ETA 00:00

    Last-modified header invalid -- time-stamp ignored.
    11:57:49 (0.00 GB/s) - `index.html' saved [7388/7388]

    -------------------

    Does: Last-modified header invalid -- time-stamp ignored. indicate a problem?

    Regards,

    Vito

  3. #13
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    TiVo doesn't use FTP, it uses HTTP which is why there is an issue with proxies. A manual FTP will work regardless of a Proxy, but a call home won't work. Unfortunately the earlier test is not much good as it rarely picks up any proxies.

    We have had people with Optus proxy issues.

    What the windows program does is trace the route taken for HTTP requests vs FTP requests. There may be a Mac equivilent.

    You can also try the following commands on your TiVo which produces similar results.

    traceroute -p 80 ftp.monash.edu.au
    traceroute -p 21 ftp.monash.edu.au

    And post the replies here.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  4. #14
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Quote Originally Posted by vmancini View Post
    I've re-run the network troubleshooting guide and found this problem:
    <snip>
    Does: Last-modified header invalid -- time-stamp ignored. indicate a problem?
    No, that is normal and wget has worked ok.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  5. #15
    Attached are the outputs from traceroute. I hope you can make sense of the data. I'm looking for a Mac version at the moment, if I find something I'll let you know.

    Thanks again Peter,

    Vito
    Attached Files Attached Files

  6. #16
    I've tried a program called path analyzer pro (http://www.pathanalyzer.com) It outputs into CSV files which I think Excel does open. Hope this helps.

    Vito
    Attached Files Attached Files

  7. #17
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Pathanalyzer doesn't show any proxy, but the traceroute shows a different path on the file labeled port21.txt. which is strange, is it possible you have may have misslabeled the file?

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  8. #18
    Hi

    Sorry I was away for a few day's but I ran traceroute a few times and thats how it came out, I thought it was a little weird.

    I've attached fresh versions of the files if you want to compare.

    Still have no clue on what is wrong here, is there a simple way to check the hard disk for errors?

    Regards,

    Vito
    Attached Files Attached Files

  9. #19
    UPDATE:

    I have talked to some family members who thought that Tivo did update its TV guide data while I was away, i didn't believe them. But strangely yesterday it did connect and download data so this is really weird. It's missed todays schedule to connect and forcing daily calls are still bringing back Failed. Service Unavailable messages.

    Still stumping me.

    Vito

  10. #20
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Sorry, I've been away.

    You are still labeling the the .txt files port81 and port21. can you confirm that you are actually testing port 80 and port 21?

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

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