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Thread: guide data "Failed, Service unavailable"

  1. #1

    guide data "Failed, Service unavailable"

    Hi Guys,

    ever since daylight savings were applied on November 1 in WA I have not been able to get any guide data. My tivo version is (OzTivo 1.6.2-20061109) and the actual time of the Time has been updated and is correct to the new daylight savings time, however when It trys to download guide data it simply says "Failed, Service Unavailable"

    I have tried freeing up some space and rebooting, however nothing seems to help. Any suggestions?

  2. #2
    Join Date
    Feb 2007
    Location
    NSW
    Posts
    108
    The usual starting point to diagnose these sort of problems is to force a daily call, then post /var/log/tclient here.

  3. #3
    Quite long

    Nov 14 13:52:34 (none) tcphonehome[184]: getting /State/GeneralConfig/Complete
    Nov 14 13:52:34 (none) tcphonehome[184]: Setting MCP PhoneHome action: RUNNING
    Nov 14 13:52:34 (none) tcphonehome[184]: pCommMempool empty
    Nov 14 13:52:34 (none) tcphonehome[184]: useBackupTollFree is 0
    Nov 14 13:52:34 (none) tcphonehome[184]: phonehome: received message. type = 30 subtype = 0
    Nov 14 13:52:34 (none) tcphonehome[184]: creating CommGlobals
    Nov 14 13:52:35 (none) tcphonehome[184]: created CommGlobals
    Nov 14 13:52:35 (none) tcphonehome[184]: PerformCall, subtype=0 forceTollFree=0 automated=0
    Nov 14 13:52:35 (none) tcphonehome[184]: GetPostalCodeVersion - /PostalCode/06000 ServerVersion=51
    Nov 14 13:52:35 (none) tcphonehome[184]: debug: sumServerVersion=51
    Nov 14 13:52:35 (none) tcphonehome[184]: setCallStatus called with: In Progress state 1
    Nov 14 13:52:35 (none) tcphonehome[184]: LastCallAttempt at 1195047953
    Nov 14 13:52:35 (none) tcphonehome[184]: setting call status to: In Progress
    Nov 14 13:52:35 (none) tcphonehome[184]: setting call in progress to 1 (second successCount)
    Nov 14 13:52:35 (none) tcphonehome[184]: Setting callActive to 1
    Nov 14 13:52:35 (none) tcphonehome[184]: setting call attempt
    Nov 14 13:52:35 (none) tcphonehome[184]: Error statting file /var/log/http: No such file or directory (errno=2)
    Nov 14 13:52:35 (none) tcphonehome[184]: Error statting file /var/log/Ohttp: No such file or directory (errno=2)
    Nov 14 13:52:35 (none) tcphonehome[184]: Calling TClient
    Nov 14 13:52:35 (none) comm[184]: CallStatusReporter: Phase: Select_Phone, Status In Progress
    Nov 14 13:52:35 (none) comm[184]: CallStatusReporter: sending message "EX|29"
    Nov 14 13:52:35 (none) comm[184]: CallService: preprocessing call.
    Nov 14 13:52:35 (none) comm[184]: CallStatusReporter: Phase: Prepare_Call, Status In Progress
    Nov 14 13:52:35 (none) comm[184]: CallStatusReporter: sending message "EX|29"
    Nov 14 13:52:35 (none) comm[184]: LogMgr: start writing to GzPacker(/var/tmp/syslog.gz)
    Nov 14 13:52:35 (none) comm[184]: skipping filter line itself!
    Nov 14 13:52:50 (none) last message repeated 7812 times
    Nov 14 13:52:50 (none) comm[184]: LogMgr: end writing to GzPacker(/var/tmp/syslog.gz)
    Nov 14 13:52:50 (none) comm[184]: Starting Private Logs processing; send event to MW
    Nov 14 13:52:50 (none) comm[184]: waiting for logs to divert...
    Nov 14 13:52:50 (none) comm[183]: Received the LOGMGR WAIT event
    Nov 14 13:52:50 (none) last message repeated 156 times
    Nov 14 13:52:50 (none) comm[184]: logs diverted.
    Nov 14 13:52:50 (none) comm[184]: Do actual private logs processing
    Nov 14 13:52:50 (none) comm[184]: Error getting demographic info: No Tuner Count
    Nov 14 13:52:50 (none) comm[184]: CmdProc: wrote /var/persist/thumbslog.log.gz
    Nov 14 13:52:50 (none) comm[184]: encryptFile: infile = /var/persist/thumbslog.log.gz outfile = /var/persist/thumbslog.log.gz.bfg keyname = BACKHAUL_THUMB
    Nov 14 13:52:50 (none) comm[184]: About to execute: /tvbin/genkey 128 1 2>&1
    Nov 14 13:52:51 (none) comm[184]: Command succeeded
    Nov 14 13:52:51 (none) comm[184]: EncryptLog: key was empty for BACKHAUL_THUMB
    Nov 14 13:52:52 (none) comm[184]: CmdProc: wrote /var/log/tivoLog.prv.gz
    Nov 14 13:52:52 (none) comm[184]: encryptFile: infile = /var/log/tivoLog.prv.gz outfile = /var/log/tivoLog.prv.gz.bfg keyname = BACKHAUL_PRIVATE
    Nov 14 13:52:52 (none) comm[184]: About to execute: /tvbin/genkey 128 1 2>&1
    Nov 14 13:52:53 (none) comm[184]: Command succeeded
    Nov 14 13:52:53 (none) comm[184]: EncryptLog: key was empty for BACKHAUL_PRIVATE
    Nov 14 13:52:53 (none) comm[184]: Done with actual private logs processing
    Nov 14 13:52:53 (none) comm[184]: About to execute: /tvbin/crypto -gsn 2>&1
    Nov 14 13:52:54 (none) comm[184]: Command succeeded
    Nov 14 13:52:54 (none) comm[184]: About to execute: /tvbin/crypto -gsv 2>&1
    Nov 14 13:52:55 (none) comm[184]: Command succeeded
    Nov 14 13:52:55 (none) comm[184]: About to execute: /tvbin/crypto -x -gek 2>&1
    Nov 14 13:53:02 (none) comm[184]: Command succeeded
    Nov 14 13:53:02 (none) comm[184]: ProgramDataUtil: Accumulated 5 station days
    Nov 14 13:53:02 (none) comm[184]: working on headend, TMS Id: WA16001
    Nov 14 13:53:02 (none) comm[184]: ProgramDataUtil: found 12 of 13 station IDs
    Nov 14 13:53:02 (none) comm[184]: ProgramDataUtil: begin station masks for headend WA16001
    Nov 14 13:53:02 (none) comm[184]: ProgramDataUtil: base date is 13827, today's date is 13831
    Nov 14 13:53:02 (none) comm[184]: #7999999-4 #7600010-0 #7600002-0 #7200003-0 #7600028-0
    Nov 14 13:53:02 (none) comm[184]: #7600031-0 #7600007-0 #7600009-0 #7610007-0 #7610009-0
    Nov 14 13:53:02 (none) comm[184]: #7001360-0 #7300070-0 #0-0 #0-0 #0-0
    Nov 14 13:53:02 (none) comm[184]: ProgramDataUtil: end station masks for headend WA16001
    Nov 14 13:53:02 (none) comm[184]: working on headend, TMS Id: WA16015
    Nov 14 13:53:03 (none) comm[184]: ProgramDataUtil: found 143 of 143 station IDs
    Nov 14 13:53:03 (none) comm[184]: ProgramDataUtil: begin station masks for headend WA16015
    Nov 14 13:53:03 (none) comm[184]: ProgramDataUtil: base date is 13827, today's date is 13831
    Nov 14 13:53:03 (none) comm[184]: #7600009-0 #7600002-0 #7600028-0 #7600007-0 #7600010-0
    Nov 14 13:53:03 (none) comm[184]: #7200003-0 #7999999-4 #7000350-0 #7000360-0 #7000100-0
    Nov 14 13:53:03 (none) comm[184]: #7000290-0 #7000150-0 #7000160-0 #7000120-0 #7000260-0
    Nov 14 13:53:03 (none) comm[184]: #7001250-0 #7000270-0 #7001120-0 #7001130-0 #7001830-0
    Nov 14 13:53:03 (none) comm[184]: #7001150-0 #7000710-0 #7000480-0 #7002170-0 #7001160-0
    Nov 14 13:53:03 (none) comm[184]: #7001170-0 #7001100-0 #7001140-0 #7001180-0 #7000261-0
    Nov 14 13:53:03 (none) comm[184]: #7001190-0 #7001110-0 #7000780-0 #7000700-0 #7001920-0
    Nov 14 13:53:03 (none) comm[184]: #7000380-0 #7000330-0 #7000770-0 #7000140-0 #7000500-0
    Nov 14 13:53:03 (none) comm[184]: #7000370-0 #7000430-4 #7001200-4 #7000440-4 #7000420-4
    Nov 14 13:53:03 (none) comm[184]: #7002100-0 #7000220-0 #7000250-0 #7002140-0 #7000180-0
    Nov 14 13:53:03 (none) comm[184]: #7000170-0 #7000180-0 #7000190-0 #7000200-0 #7000210-0
    Nov 14 13:53:03 (none) comm[184]: #7000190-0 #7000540-0 #7002110-0 #7001210-0 #7001220-0
    Nov 14 13:53:03 (none) comm[184]: #7000390-0 #7000750-0 #7000550-0 #7001840-0 #7000490-0
    Nov 14 13:53:03 (none) comm[184]: #7000790-0 #7000620-0 #7000530-0 #7000510-0 #7000230-0
    Nov 14 13:53:03 (none) comm[184]: #7000130-0 #7000300-0 #7000400-0 #7001870-0 #7001270-0
    Nov 14 13:53:03 (none) comm[184]: #7001240-0 #7001230-0 #7001930-0 #7000680-0 #7000590-0
    Nov 14 13:53:03 (none) comm[184]: #7000310-0 #7001290-0 #7000410-0 #7002090-0 #7000520-0
    Nov 14 13:53:03 (none) comm[184]: #7001300-0 #7000320-0 #7001310-0 #7000240-0 #7000450-0
    Nov 14 13:53:03 (none) comm[184]: #7001320-0 #7000820-0 #7002120-0 #7001760-0 #7001770-0
    Nov 14 13:53:03 (none) comm[184]: #7002130-0 #7001940-0 #7001950-0 #7001960-0 #7001970-0
    Nov 14 13:53:03 (none) comm[184]: #7001980-0 #7001780-0 #7001990-0 #7000830-0 #7000840-0
    Nov 14 13:53:03 (none) comm[184]: #7000850-0 #7000860-0 #7000870-0 #7000880-0 #7000890-0
    Nov 14 13:53:03 (none) comm[184]: #7000900-0 #7000910-0 #7000920-0 #7000930-0 #7000940-0
    Nov 14 13:53:03 (none) comm[184]: #7000950-0 #7000960-0 #7000970-0 #7000980-0 #7000990-0
    Nov 14 13:53:03 (none) comm[184]: #7001000-0 #7001010-0 #7001020-0 #7001030-0 #7001040-0
    Nov 14 13:53:03 (none) comm[184]: #7001050-0 #7001060-0 #7001070-0 #7001080-0 #7001090-0
    Nov 14 13:53:03 (none) comm[184]: #7000750-0 #7000660-0 #7000760-0 #7000640-0 #7001330-0
    Nov 14 13:53:03 (none) comm[184]: #7001340-0 #7001350-0 #7000555-0 #7002180-0 #7000555-0
    Nov 14 13:53:03 (none) comm[184]: #7002460-0 #7002470-0 #7002480-0 #0-0 #0-0
    Nov 14 13:53:03 (none) comm[184]: ProgramDataUtil: end station masks for headend WA16015
    Nov 14 13:53:03 (none) comm[184]: LastDayPerHeadend = WA16001-13831|WA16015-13831
    Nov 14 13:53:03 (none) comm[184]: CallStatusReporter: Phase: Cleanup, Status In Progress
    Nov 14 13:53:03 (none) comm[184]: CallStatusReporter: sending message "EX|28"

  4. #4
    And continuing..

    Nov 14 13:53:03 (none) comm[184]: begin tidyup
    Nov 14 13:53:03 (none) comm[184]: end of tidyup
    Nov 14 13:53:03 (none) comm[184]: SvcLogRqst: open(/var/log/svclog.tmp)ed (tmpfd = 183)
    Nov 14 13:53:03 (none) comm[184]: SvcLogRqst: open(/var/log/svclog.upload)ed (uploadfd = 184)
    Nov 14 13:53:03 (none) comm[184]: SvcLogRqst: final (358 bytes)::read() (status = 0)
    Nov 14 13:53:03 (none) comm[184]: SvcLogRqst: unlink(/var/log/svclog.tmp)ed (status = 0)
    Nov 14 13:53:03 (none) comm[184]: SvcLogRqst: rename failed (/var/log/commlog probably doesn't exist) skipping
    Nov 14 13:53:03 (none) comm[184]: Start TCD411 Request ==================
    Nov 14 13:53:03 (none) comm[184]: areaCode: 008
    Nov 14 13:53:03 (none) comm[184]: prefix: %2C%23401
    Nov 14 13:53:03 (none) comm[184]: dialInAreaCode:
    Nov 14 13:53:03 (none) comm[184]: curPhNum: 1272240
    Nov 14 13:53:03 (none) comm[184]: objVer: 1
    Nov 14 13:53:03 (none) comm[184]: tcdId: 01000001123DCB9
    Nov 14 13:53:03 (none) comm[184]: callId: 1195048355
    Nov 14 13:53:03 (none) comm[184]: dialPrefix: %2C%23401
    Nov 14 13:53:03 (none) comm[184]: dialToneCheck: 1
    Nov 14 13:53:03 (none) comm[184]: offHookDetect: 0
    Nov 14 13:53:03 (none) comm[184]: tonePulseDial: T
    Nov 14 13:53:03 (none) comm[184]: callWaitPrefix:
    Nov 14 13:53:03 (none) comm[184]: tollFreeAuth: 1
    Nov 14 13:53:03 (none) comm[184]: callType: TS_SR_ACCEPTED
    Nov 14 13:53:03 (none) comm[184]: swVerName: 3.0-01-1-010
    Nov 14 13:53:03 (none) comm[184]: End TCD411 Request ==================
    Nov 14 13:53:03 (none) comm[184]: found message 20000019 (localId = 2874), from 1
    Nov 14 13:53:03 (none) comm[184]: sigType=st=3 connector=con=5...
    Nov 14 13:53:03 (none) comm[184]: sigType=st=5 connector=con=3...
    Nov 14 13:53:03 (none) comm[184]: Error getting the Avalanche Disk Directories: errNmNameNotFound
    Nov 14 13:53:03 (none) comm[184]: Start Ident ==================
    Nov 14 13:53:03 (none) comm[184]: version: 3
    Nov 14 13:53:03 (none) comm[184]: centerID: 01000001123DCB9
    Nov 14 13:53:03 (none) comm[184]: reasonCode: 1
    Nov 14 13:53:03 (none) comm[184]: softwareDesc: 6406408-51|6406288-1|6406290-1|6406292-1|6406294-1|6406296-1|6406298-1|6406300-1|6406302-1|6406304-1|6406409-1|6406410-1|6406411-1|6406412-1|6406413-1|6406414-1|6406415-1|6406416-1|6406417-1|6406418-1|6406419-1|6406420-1|6406421-1|6406
    Nov 14 13:53:03 (none) comm[184]: 422-1|6406423-1|6406424-6|6406425-1|6406426-1|6406427-1|6406428-1|6406430-1|6406431-1|6406432-1|6406433-1|6406434-1|6406435-1|6406436-1|6406437-1|6406438-1|6406439-1|6406440-1|6406441-1|6406442-1|6406443-1|6406444-1|6406445-1|6406446-1|6406447-1|6406448-1|
    Nov 14 13:53:03 (none) comm[184]: 6406449-1|6406450-1|6406451-1|6406452-1|6406453-1|6406454-1|6406455-1|6406456-1|6406457-1|6406458-1|1190161-316|1190200-38|1190221-22|1190265-38|1190286-38|1190322-30|1190369-38|1190381-5|
    Nov 14 13:53:03 (none) comm[184]: locationID: 06000-51|DBS~06-0
    Nov 14 13:53:03 (none) comm[184]: sequenceCookie: 12345678
    Nov 14 13:53:03 (none) comm[184]: headendID: WA16001-13831|WA16015-13831
    Nov 14 13:53:03 (none) comm[184]: headendHisto: WA16001:13831-12|WA16015:13831-143
    Nov 14 13:53:03 (none) comm[184]: headendWorst: WA16001:7999999,7600010,7600002,7200003,7600028,76 00031,7600007,7600009,7610007,7610009|WA16015:7600 009,7600002,7600028,7600007,7600010,7200003,799999 9,7000350,7000360,7000100
    Nov 14 13:53:03 (none) comm[184]: showcaseDesc: showcase0-0
    Nov 14 13:53:03 (none) comm[184]: inventoryFile:
    Nov 14 13:53:03 (none) comm[184]: waitingCount: 0
    Nov 14 13:53:03 (none) comm[184]: confInfo: :127.0.0.1:8000::::
    Nov 14 13:53:03 (none) comm[184]: dialConfig: 127
    Nov 14 13:53:03 (none) comm[184]: messageDesc: 20000019-1|
    Nov 14 13:53:03 (none) comm[184]: irdbVersion: 231
    Nov 14 13:53:03 (none) comm[184]: genreVersion: 14
    Nov 14 13:53:03 (none) comm[184]: logoVersion:
    Nov 14 13:53:03 (none) comm[184]: affiliationVersion:
    Nov 14 13:53:03 (none) comm[184]: showcaseVersion:
    Nov 14 13:53:03 (none) comm[184]: demoMode:
    Nov 14 13:53:03 (none) comm[184]: swVerName: 3.0-01-1-010
    Nov 14 13:53:03 (none) comm[184]: apgOnly:
    Nov 14 13:53:03 (none) comm[184]: useChksums: TRUE
    Nov 14 13:53:03 (none) comm[184]: premiumShowcases:
    Nov 14 13:53:03 (none) comm[184]: captureRequests:
    Nov 14 13:53:03 (none) comm[184]: menuItems:
    Nov 14 13:53:03 (none) comm[184]: collabData:
    Nov 14 13:53:03 (none) comm[184]: signedFiles:
    Nov 14 13:53:03 (none) comm[184]: otherDatasets:
    Nov 14 13:53:03 (none) comm[184]: rbBackgrounds:
    Nov 14 13:53:03 (none) comm[184]: dataGroupList:
    Nov 14 13:53:03 (none) comm[184]: lastAvalDownload: 0,0 0,0
    Nov 14 13:53:03 (none) comm[184]: userInitiated: 1
    Nov 14 13:53:03 (none) comm[184]: mfsTotalApp: 785168
    Nov 14 13:53:03 (none) comm[184]: mfsAvailApp: 758624
    Nov 14 13:53:03 (none) comm[184]: mfsTotalMedia: 388333568
    Nov 14 13:53:03 (none) comm[184]: mfsAvailMedia: 24791040
    Nov 14 13:53:03 (none) comm[184]: clipsTotalSize: 10000000
    Nov 14 13:53:03 (none) comm[184]: clipsAvailSize: 9946752
    Nov 14 13:53:03 (none) comm[184]: rbTotalSize: 0
    Nov 14 13:53:03 (none) comm[184]: rbAvailSize: 0
    Nov 14 13:53:03 (none) comm[184]: tcdId: 01000001123DCB9
    Nov 14 13:53:03 (none) comm[184]: callId: 1195048355
    Nov 14 13:53:03 (none) comm[184]: sourceParameterList: st=3,con=5,drm=2,ekr=1,ccn=30085,brn=_DGTECH_Oztiv o,lin=17;st=5,con=3,drm=,ekr=1,ccn=30055,brn=_Foxt el_Oztivo,lin=1
    Nov 14 13:53:03 (none) comm[184]: configParameterList: zip=06000,dar=1,rcq=100,tz=7,as=1,tun=,suc=7,sta=3 ,exp=0
    Nov 14 13:53:03 (none) comm[184]: iceboxinfo:
    Nov 14 13:53:03 (none) comm[184]: timeStamp: ...
    Nov 14 13:53:03 (none) comm[184]: End Ident ==================
    Nov 14 13:53:03 (none) comm[184]: CallService: Start err 0
    Nov 14 13:53:03 (none) comm[184]: CAM_ID not found.
    Nov 14 13:53:03 (none) comm[184]: CallStatusReporter: Phase: Dial, Status In Progress
    Nov 14 13:53:03 (none) comm[184]: CallStatusReporter: sending message "CL|30"
    Nov 14 13:53:03 (none) comm[184]: Backdoor code 4, enable calls via broadband
    Nov 14 13:53:03 (none) comm[184]: Using Ethernet. Not starting modem/pppd.
    Nov 14 13:53:03 (none) comm[184]: CallStatusReporter: Phase: Start_Auth, Status In Progress
    Nov 14 13:53:03 (none) comm[184]: CallStatusReporter: sending message "ST|33"
    Nov 14 13:53:03 (none) comm[184]: CommUtil: connection to host 127.0.0.1, port 8000, err 0x0
    Nov 14 13:53:03 (none) comm[184]: Uploading HTTP Header for modLog of /var/log/svclog: POST /tivo-service/mlog.cgi HTTP/1.0^M Content-Length: 12188^M ^M
    Nov 14 13:53:06 (none) WatchdogAction[183]: WatchdogAction::Trigger: callActive for 900 interval-secs
    Nov 14 13:56:00 (none) comm[184]: XferRqst timeout waiting to read
    Nov 14 13:56:00 (none) comm[184]: drainGetPostQ: doXfer failed err=65535 (0xffff)
    Nov 14 13:56:00 (none) comm[184]: NetAgent: drainPostQ failed, err = 0xffff
    Nov 14 13:56:00 (none) comm[184]: CallService: NetAgent Process err 65535
    Nov 14 13:56:00 (none) comm[184]: CallService: NetAgent failed, status 0xffff
    Nov 14 13:56:00 (none) comm[184]: CallService: EndCall start
    Nov 14 13:56:02 (none) comm[184]: CallStatusReporter: Turning off-hook LED off
    Nov 14 13:56:02 (none) comm[184]: Recover private logs
    Nov 14 13:56:02 (none) comm[184]: Opening old private log files
    Nov 14 13:56:02 (none) comm[184]: Reverting private logs
    Nov 14 13:56:02 (none) comm[184]: Cleanup: GetAddDiskBasedDirectories returned <70001> "0x70001"...skipping cleanup
    Nov 14 13:56:02 (none) tcphonehome[184]: CallService return status 0xffff
    Nov 14 13:56:02 (none) tcphonehome[184]: GetPostalCodeVersion - /PostalCode/06000 ServerVersion=51
    Nov 14 13:56:02 (none) tcphonehome[184]: debug: sumServerVersion=51
    Nov 14 13:56:03 (none) comm[184]: CallStatusReporter: Phase: Start_Auth, Status Failed
    Nov 14 13:56:03 (none) comm[184]: CallStatusReporter: sending message "EX|14"
    Nov 14 13:56:03 (none) tcphonehome[184]: TClient failed: EX|14
    Nov 14 13:56:03 (none) tcphonehome[184]: Sending dialup event, subtype 8, msg EX|14
    Nov 14 13:56:03 (none) tcphonehome[184]: setCallStatus called with: Failed state 0
    Nov 14 13:56:08 (none) tcphonehome[184]: LastCallAttempt at 1195048355
    Nov 14 13:56:08 (none) tcphonehome[184]: setting call status to: Failed
    Nov 14 13:56:08 (none) tcphonehome[184]: setting call in progress to 0 (second successCount)
    Nov 14 13:56:08 (none) tcphonehome[184]: Setting callActive to 0
    Nov 14 13:56:08 (none) comm[184]: CallStatusReporter: sending data changed event 20
    Nov 14 13:56:08 (none) tcphonehome[184]: destroying CommGlobals!
    Nov 14 13:56:09 (none) tcphonehome[184]: pCommMempool empty

  5. #5
    Join Date
    Feb 2007
    Location
    NSW
    Posts
    108
    So, I think the error is here:
    Nov 14 13:53:03 (none) comm[184]: CommUtil: connection to host 127.0.0.1, port 8000, err 0x0
    Nov 14 13:53:03 (none) comm[184]: Uploading HTTP Header for modLog of /var/log/svclog: POST /tivo-service/mlog.cgi HTTP/1.0^M Content-Length: 12188^M ^M
    Nov 14 13:53:06 (none) WatchdogAction[183]: WatchdogAction::Trigger: callActive for 900 interval-secs
    Nov 14 13:56:00 (none) comm[184]: XferRqst timeout waiting to read
    This looks like a probable proxy issue. Maybe your ISP made some changes on that day?
    Take a look at this thread, which is similar http://forums.oztivo.net/showthread.php?t=1619
    Which ISP are you using?

  6. #6
    Thanks for the reply. I am with iiNet.

    Tryed the ..

    C:\tracetcp ftp.monash.edu.au:ftp

    C:\tracetcp ftp.monash.edu.au:http

    however it simply came up with "ARP::whoHas: no response" for each one..

  7. #7
    Join Date
    Feb 2007
    Location
    NSW
    Posts
    108
    Hmm, that sounds more like there is a problem with your network. ARP is used to resolve IP addresses to MAC addresses (don't quote me on this, I'm no expert).
    Can you use your PC to browse the internet without problems?
    Have you changed anything else on your home network?
    Can you try, at the bash prompt on your tivo:
    Code:
    [TiVo [p0] ~]# wget -O /dev/null http://www.google.com.au
    [TiVo [p0] ~]# wget -O /dev/null http://74.125.19.100
    And post the results here.


    BTW: I used to be with iiNet, and had no problems with my Tivo (I've since moved house and had to switch because the didn't provide ADSL2 in my area)

    Matt

  8. #8
    Yeh, I didn't really suspect iiNet. Must be something gone wrong in my network config, although I haven't made any changes recently at all. Anyway here are the results

    [TiVo [p0] ~]# wget -O /dev/null http://www.google.com.au
    --15:21:26-- http://www.google.com.au/
    => `/dev/null'
    Resolving www.google.com.au... done.
    Connecting to www.google.com.au[74.125.19.147]:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: unspecified [text/html]

    [ <=> ] 3,117 0.00G/s

    15:21:27 (0.00 GB/s) - `/dev/null' saved [3117]

    [TiVo [p0] ~]#
    [TiVo [p0] ~]# wget -O /dev/null http://74.125.19.100
    --15:21:38-- http://74.125.19.100/
    => `/dev/null'
    Connecting to 74.125.19.100:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: unspecified [text/html]

    [ <=> ] 3,084 0.00G/s

    15:21:39 (0.00 GB/s) - `/dev/null' saved [3084]

  9. #9
    Join Date
    Feb 2007
    Location
    NSW
    Posts
    108
    Do you have a proxy configured in your emuProxy config file?

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