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Thread: tivo having trouble dialing in

  1. #1
    Join Date
    Apr 2006
    Location
    Adelaide
    Posts
    15

    tivo having trouble dialing in

    Ive had trouble with my internet connection over the last week
    Ive finally got this fixed
    the tivo has no guide data
    so ive logged into tivoweb and clicked make call now

    Make test call succeeds

    it does it stuff and gets to downloading
    but then after a few minutes it goes Failed - Call interupted

    can anyone please help?

  2. #2
    Join Date
    Apr 2006
    Location
    Adelaide
    Posts
    15
    /var/log/tclient/
    Aug 19 13:24:52 (none) tcphonehome[172]: Log file rotation complete.
    Aug 19 13:24:52 (none) comm[172]: CallStatusReporter: Phase: Download, Status Failed
    Aug 19 13:24:53 (none) comm[172]: CallStatusReporter: sending message "EX|16"
    Aug 19 13:24:53 (none) tcphonehome[172]: TClient failed: EX|16
    Aug 19 13:24:53 (none) tcphonehome[172]: Sending dialup event, subtype 8, msg EX|16
    Aug 19 13:24:53 (none) tcphonehome[172]: setCallStatus called with: Failed state 0
    Aug 19 13:24:58 (none) tcphonehome[172]: LastCallAttempt at 1187529513
    Aug 19 13:24:58 (none) tcphonehome[172]: setting call status to: Failed
    Aug 19 13:24:58 (none) tcphonehome[172]: setting call in progress to 0 (second successCount)
    Aug 19 13:24:58 (none) tcphonehome[172]: Setting callActive to 0
    Aug 19 13:24:58 (none) comm[172]: CallStatusReporter: sending data changed event 20
    Aug 19 13:24:58 (none) tcphonehome[172]: destroying CommGlobals!
    Aug 19 13:24:58 (none) tcphonehome[172]: pCommMempool empty
    Aug 19 13:25:03 (none) tcphonehome[172]: Setting MCP PhoneHome action: ENABLED

  3. #3
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Please post the otclient file instead. The tclient does not show what the problem was.

    Also add your location to your forum profile using the User CP.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  4. #4
    Join Date
    Apr 2006
    Location
    Adelaide
    Posts
    15
    Ok it looks like its downloading now
    fingers crossed
    ive uploaded the otclient
    Attached Files Attached Files

  5. #5
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    The Problem lies here:
    Aug 19 13:41:52 (none) comm[172]: Uploading HTTP Header for HttpGet of /var/packages/SA05013_13735-13749.slice.gz: GET /tivo-static/listings/SA05013_13735-13749.slice.gz HTTP/1.0 ^M IDB_CENTERID: 000934928736934^M TCD_ID: 000934928736934^M CALL_ID: 1187530891^M Connection: KeepAlive^M ^M <BR>
    Aug 19 13:41:52 (none) comm[172]: read HTTP Header: HTTP/1.1 200 OK^M Date: Sun, 19 Aug 2007 04:11:46 GMT^M Server: Apache/2.0.59^M Last-Modified: Fri, 10 Aug 2007 06:37:42 GMT^M ETag: "5a481f-473ea-9ca8d980"^M Accept-Ranges: bytes^M Content-Length: 291818^M Connection: close^M Content-Type: appli<BR>
    Aug 19 13:41:52 (none) comm[172]: cation/x-gzip<BR>
    Aug 19 13:45:03 (none) comm[172]: XferRqst timeout waiting to read<BR>

    It may just have been network congestion, let us know how the next attempt goes. Other than that we may need to look into proxies.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  6. #6
    Join Date
    Apr 2006
    Location
    Adelaide
    Posts
    15
    It works now
    probably was congestion

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