When you TiVo is in normal mode you will not be able to access the phone menu, it is a known result of the conversion to PAL in the software.
When you go back into guided setup mode you get around this problem, but the recorded video is jittery and not of good quality.
To restore the TiVo back to normal mode just go into tivoweb and select PAL, then reboot (this automatically happens after a few reboots anyway).
Try doing it this way and see if you still have problems.
It would also probably help if you read the problems and solutions FAQ's @ ProblemsAndSolutions and a few of the others in that area.
Peter.
Bookmarks