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Thread: Failed while preparing data.....AGAIN.

  1. #1
    Join Date
    Aug 2004
    Location
    Hamilton, NZ
    Posts
    75

    Failed while preparing data.....AGAIN.

    Hi All

    My TiVo is having guide data/season pass problems again. It usually occurs every few weeks and I force a re-index and it comes right again but this time round it isn't. Have been reading another link and trying their suggestions but just wondering if anyone in Kiwi-Land knows whats going on.

    Refer...

    http://forums.oztivo.net/showthread.php?t=1034

    Any help would be much appreciated.
    Ideally I don't want to re-image as I have too much stuff to lose.

    Muzza
    Series 1 Philips HDR312
    Version 1.6.2 Emulator Image
    200Gb Western Digital HDD
    Turbonet
    Slices: Sky Digital

  2. #2

    Failed while preparing ... yup .. me too ..

    Hi Muzza -

    Yes I've been periodically seeing the same thing. No guide data, and a message saying failed to prepare guide data when you do a daily call. Funnily enough I also got this message today.

    Never used to get this problem before I reimaged 3-4 months back. Now I get it perhaps every 4 weeks or so.

    Last time I think I fixed it by doing forcing an index - but I also followed that other thread and tried the things in there as well.

    Anybody else seeing this problem?

    Could it be there's something slightly odd in the guide data which throws things out or something .. and TiVo can't recover until you force an index?

    He says ... grasping at straws!
    Mark

  3. #3
    Join Date
    Aug 2004
    Location
    The Mainland
    Posts
    542
    My unit has been running on the standard guide data for well over a year without a glitch... I've also used the NZ image since its release and that unit hasn't missed a beat since the day of install. ??
    1 x Philips TiVo Series 1, Cachecard, 1 x 1TB SATA (with recent TradeMe sourced adaptor), Mk II Pal Tuner Mod, NZ Emulator, Previously Dual A/V Source, Now Pay Satellite
    2 x TiVo HD, Freeview, HNP, 2TB (WD-AV) jmfs upgraded
    1 x Thomson UK TiVo, Cachecard, 200GB, Testing Work

  4. #4
    Join Date
    Aug 2004
    Location
    Hamilton, NZ
    Posts
    75
    Quote Originally Posted by DJC
    My unit has been running on the standard guide data for well over a year without a glitch... I've also used the NZ image since its release and that unit hasn't missed a beat since the day of install. ??
    Are you using the original 1.4 image?
    Series 1 Philips HDR312
    Version 1.6.2 Emulator Image
    200Gb Western Digital HDD
    Turbonet
    Slices: Sky Digital

  5. #5
    Join Date
    Aug 2004
    Location
    The Mainland
    Posts
    542
    1.3 and NZ(1.5) I believe.

    I'd recommend giving the 1.5 based NZ image a go, it can't hurt and may help others who are in the same boat to know definitively if that is an answer.
    1 x Philips TiVo Series 1, Cachecard, 1 x 1TB SATA (with recent TradeMe sourced adaptor), Mk II Pal Tuner Mod, NZ Emulator, Previously Dual A/V Source, Now Pay Satellite
    2 x TiVo HD, Freeview, HNP, 2TB (WD-AV) jmfs upgraded
    1 x Thomson UK TiVo, Cachecard, 200GB, Testing Work

  6. #6
    Join Date
    Aug 2004
    Location
    Hamilton, NZ
    Posts
    75
    If I upgrade to the 1.5 image I will lose all my shows though. And there's a lot on there
    Series 1 Philips HDR312
    Version 1.6.2 Emulator Image
    200Gb Western Digital HDD
    Turbonet
    Slices: Sky Digital

  7. #7
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    It does seem a little strange the only people currently with warped clock issues and data failing to load are both from NZ.

    Maybe there is an issue with one of the NZ emulators or a bad slice.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  8. #8
    Join Date
    Aug 2004
    Location
    Hamilton, NZ
    Posts
    75

    Season passes and TiVo's recommendations

    I still seem to be getting the Warped clock issue which is obviously preventing season passes and TiVo's recommendations working but since clearing all the data as suggested by NZMarke I have been able to get guide data no problem.

    I run the timestamp and force index commands constantly and have restarted the TiVo and it never changes - it's really stating to do my head in!
    I am desperately trying to watch everything currently on my TiVo and migrate some other stuff off via TYtools etc so that I can re-image my TiVo to 1.5.

    Problem is.......my in-laws in Akl have just informed me their TiVo has just started showing the same symtoms as mine........damm.....I really need to find a solution that fixes the 1.4 image instead.
    Series 1 Philips HDR312
    Version 1.6.2 Emulator Image
    200Gb Western Digital HDD
    Turbonet
    Slices: Sky Digital

  9. #9
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    I wouldn't blame the 1.4 image as there are hundreds of people in Oz using this image. It is strange that the only recent warped problems are occuring in NZ.

    Are your inlaws using the same ISP as you are. Maybe some ISP's are blocking the NTP servers.

    The servers used by ntpdate are all US servers:
    129.6.15.29 US UNITED STATES MARYLAND GERMANTOWN NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY

    192.43.244.18 US UNITED STATES COLORADO BOULDER NATIONAL CENTER FOR ATMOSPHERIC RESEARCH

    129.6.15.29 US UNITED STATES MARYLAND GERMANTOWN NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY

    try
    Code:
    ntpdate -b 129.6.15.29
    from a telnet prompt and see what happens.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  10. #10
    Join Date
    Aug 2004
    Location
    Hamilton, NZ
    Posts
    75
    We are both with Xtra.

    Results from suggestion....

    [TiVo [p1] ~]# ntpdate -b 129.6.15.29
    [TiVo [p1] ~]#
    [TiVo [p1] ~]#

    Is that what you'd expect or should I receive a confirmation or something?


    Regards
    Muzza.
    Series 1 Philips HDR312
    Version 1.6.2 Emulator Image
    200Gb Western Digital HDD
    Turbonet
    Slices: Sky Digital

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