Hi and welcome to the forums.
We help people from many countries, for us to help we need to know which emulator you are trying to connect to, Australia, New Zealand, South Africa, The Netherlands or elsewhere (it would be helpful for the future, to add your location information to your user profile).
Also if it's NZ then which of the two ports you were connecting to.
Assuming you can still talk to your TiVo, you should run though some of the basics @ Configuration_and_Diagnostics
Peter
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