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Hi Growler,

I have to agree, at the time, I held my breath, and just let the support guy go through his spiel, and yes as soon as i received a change over TiVo, everything worked fine, without...

I have my replacement TiVo, it turned up at home un-anounced, the courier company didn't call before hand, I was very lucky to be home at the time ( 10:30am )

Its all set up and I'm watching it...

Contact....and not from TiVo support but Hybrid.

Mathew from Hybrid TV called me at 13:10 hrs today, and asked for my address info so that the TiVo can be swapped out.
The courier will contact me...

Update info.

I rang support again, and they told me that there has been no change to my problem.

I was told that the Level 3 support staff are the only people who can authorize the exchange of...

misha320

It all sounds too familiar,

I have had another uneventfull day, with TiVo support, They even had the guts to ask do I still have a problem.....
Of course i have a problem, that why...

Hi StuWorld,

I gather that your TiVo, worked OK for a few weeks ?

In the initial stages the 5 hr cold boot process was frustrating, and then after that failed, to have to do it again, and...

Hi Misha320

Since your TiVo is only 7 days old, and if it was working and working fine, I doubt that it will be the signal strength as was suggested with my TiVo, ( mine worked for 6 or so weeks...

I have finally spoken to TiVo support this morning, and the response was:-

All the managers and supervisors are in meetings and can not talk to me, we are sorry for the wait, but we hope that your...

HI Peter,

Thanks for passing the thread onto Hybrid over the weekend, I have just tried to call the support line this morning, and all i get is an engaged or busy signal, but I will keep trying,...

Hi Pete,

Well I pushed Tivo for a changeover / replacement unit, and I was told that my issue had been escalated to a manager, who is not on site, and it is not usual protocol to contact the...

Peter

I disconnected the antenna and plugged back in my Tivo , and what do you know after about 20 Minutes it re-booted, and re-booted, and then went to the grey screen.

Looking in the US TiVo...

Antenna attenuation...

Well I bought one from Jaycar, ( it had the family laughing ), I connected it up using "F" connectors, and turned it on, the signal strength was reduced on channel 9 to 82...

The support guys, asked me to provide this information, when I was able to cold boot the TiVo

+++++++++++++++++++++++++

Hi Malcolm,

Please kindly note down the following values for the...

Thanks for your reply,

The grey screen, is actually all you can see, the Tivo goes through the boot process, then displays the menus etc, and then re-boot, again, and finally, no menus, no...

Hi Guys,

I have had this problem occour on the the 23rd of December.

I have had my Tivo for 6 weeks ,and had not had an issue.
While not using my Tivo ( it was in standby), I noticed that...

Well, its great news, I have just placed an order for the HNP, using the info in the thread, and it was only $5. Thanks for the info ,and for saving me $195. I'm very very happy. :D:D:D

I hope that your information is true.:D
As they say in the classics, what sound to good to be true generally is.:confused: