yes, take it back to retailer and they will replace for you.
If you read my previous posts, tivo support is quite an adventure.
cheers
Type: Posts; User: j30max
yes, take it back to retailer and they will replace for you.
If you read my previous posts, tivo support is quite an adventure.
cheers
thanks Peter
I appreciate your help.
Cheers
numerous times, actually everyday until wed when i got fed up with their "i'll call you back in 10mins" and they never ever did.
i also emailed them daily, as they can deny receiving calls from...
update - tivo is now completely dead, cannot receive any channels at any time. Tivo support are now NOT responding to my requests and I did give them a final opportunity to contact me re my issues,...
Hi
Just did the diagnostics again. Report is here.
Funny thing is, when I removed the antenna and plugged it straight into TV, the signal strenght was all mid 70's across tested channels...
...
ok, but since I replaced my antenna with a brand newey from Dick Smith, all my other tv's are showing a increase in signal levels to around 76+ for all channels including SBS and ABC ranges. Also,...
woah, whilst watching the tivo, the channels just pixelated and lost signal just now!
I thought i'd let you all know that my tivo seems to only work from 3pm to midnight, for watching live tv.......
hey Pete
I need your help. My tivo is still loosing all its channels every morning and tivo support have stopped responding to my emails.
this is their latest email:...
perhaps I did :-)
you know what i mean.
yep, its a masthead amp. Will go and buy a new "highgain" digital tv antenna now. Figured I wont need the amp now.
Hey Pete, I don't know if selling is allowed here, so feel free to remove this...
also, are you using HDMI or composite connections?
hey Pete
installed amp yesterday using power pass-thru f-type splitter. all connections are crimped f-type using RG6 quad shield cables.
applied power to amp and lost all digital reception...
purchased a GME kingray MDA20L amp, will install this weekend and see if this improves my dodgy signal.
also got a call from tivo support saying the level 3 team have still not responded to my case yet.
hey Pete, lost all channels again this afternoon, but this time a scan brought them all back :-|
anyway, signal levels:
7 - 71
9 - 73
10 - 75
OneHD - 75
ABC HD - 69
ABC1 - 61
ABC2 - 61
this morning, the channels all came back on mysteriously after a channel scan. I did not do do anything different except a channel scan almost every hour. there is still a 2 sec pause between...
have logged tivo support call this morning, customer support rep said it will be escalated to level 3 support and I will hear back from them in a few days. Do Tivo/Hybrid staff read these forums?
you can always try this:
http://cgi.ebay.com.au/New-TiVo-Remote-works-w-Series-1-2-3-or-DirecTV-DVR_W0QQitemZ220577222329QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item335b6d4eb9
hi Pete
No signal at all across any channels. When I goto device diagnostics, its all blank.
I now want to throw this piece of junk out.
my tivo has decided to not allow me to view tv channels anymore, every channel comes up with "signal low, check antenna" and the gray screen.
tried rebooting, removing the antenna, rebooting,...
your local electronics repair store should be able to diagnose on the spot.
just an update, the gray screen comes on between changing channels and switching to menus. other than that, the replacement unit seems to be going well.
cheers
hey thanks, its all working now. quick question, after shows have been transferred back to tivo, i cannot seem to fast foward. is this how its supposed to be for transferred shows.
cheers
tivo Desktop
however, i cannot access the replacement tivo with desktop...
frustrating...
Hi Peter
As you're probably aware, my original tivo died on me and was replaced within a week. i did transfer some files (tivo recordings) across to my PC from my original tivo. Is there is way...