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  1. Been speaking to the techsupport at Telecom, and...

    Been speaking to the techsupport at Telecom, and after an hour or two, have finally found a solution that works. We've connected the RCA cables only (red white yellow), and taken out the green blue...
  2. We have connected the component video cables, red...

    We have connected the component video cables, red green blue, and the red and white plugs for the stereo audio -

    Thanks
  3. Thanks Pete. Not sure if your assistance gave us...

    Thanks Pete. Not sure if your assistance gave us this result, but my husband managed to get a replacement TiVo unit at our local branch today. Thanks so much for your assistance.

    We've got through...
  4. Thanks Peter. Have also spoken to Branch...

    Thanks Peter.

    Have also spoken to Branch Manager (again) at the Telecom Store that I originally spoke to, and he says he will try again from his end.

    Thanks
  5. Right, have now moved house. Tivo still doesn't...

    Right, have now moved house. Tivo still doesn't work. Won't tune in at all. We'd like a replacement, as per their promise on their TV adverts here. Telecom NZ customer services reps don't think much...
  6. No, we don't have digital TV set. And yes, as...

    No, we don't have digital TV set. And yes, as said in previous post, we'll give it a go at the new place. Moving today/tomorrow.

    Cheers Dave
  7. High aerial

    Hi, and thanks for all of your help. I'm afraid they have twisted this. WE DO have a high aerial, we did tests on reception on very first day of reporting faults to Telecom. I even went and (humoured...
  8. Any luck yet Peter? Thanks

    Any luck yet Peter?

    Thanks
  9. Yeah, I mean for Freeview services. Don't use the ondemand Caspa movies

    . . . Telecom keep telling us its Caspa in Australia that need to sort it out.

    They refuse to allow us to swap the box at the Telecom store where we purchased it. We've emailed them again, citing...
  10. Dud TiVo box . . . Telecom and Caspa run around on replacement

    Anyone else had problems getting sorted? Telecom promise replacement boxes if something goes wrong. What they don't tell you prior to purchase, is that you have to deal with Caspa in Australia....
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