Tivo support know noting about electronics (and math)
[QUOTE=gbhills;15691]
I rang support the next day, and waited for what seamed like an hour, and it after a few questions were asked of me by the guy at support, it was explained to me that it was my antenna ( yes I was confused ), and that the TiVo buffer was full, and this is what I must do to get the buffer to empty, and to change my antenna, by removing, my splitter/amp ( at the antenna fitted by the antenna guy two years ago ) the as the signal was to much for the buffer to handle. ( WTF ) It had been working for 6 weeks with out a problem.
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So the support guy is telling you the buffer was full because the signal was too strong. This is simply untrue. The buffer collects digital information (bits and bytes) , not water, it comes in at a fixed rate and the Tivo dumps it to the disk. The speed at which the buffer is written to disk is always greater than the rate at which the buffer is filled so that no information is ever lost. Seems to me that Tivo want to stall you as long as possible and avoid a warranty claim.
Also... Minimum of 5 to 6 hours is mathematical bull****. You either have a minimum of 5 hours OR a minimum of 6 this proves that their so called hard reset is just a snow job.