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Has anyone else noticed a bug where when you press FF for the third time (to go full speed), it jumps to the end of the recording? It has happened a few times, and mostly seems to happen while the show being watched is still recording.
We have never seen this behaviour on the Series1 in 5 years.
I haven't contacted TiVo support yet.
I havent had that happen but I have noticed that rewind seems to be jerky
Nope - no issues at my end either....
I take that back - happened a couple of times now. Doesn't just seem to be just on the third FF - had it on two...
One thing I have noticed is that FF (and REW) are virtually useless when playing back recorded radio channels.
Glad to hear it's not just us. Have finally submitted a bug report to them.Quote:
Originally Posted by MrGadget
Ha ha - good luck with that - I've been chasing them on an issue for over a week and can't get anyone for call me back despite many promises...Quote:
Originally Posted by Skolink
sigh
It's been some time since I last checked the forum....
This bug has affected me, too -- also, when fast-forwarding through a large amount of time, I have seen it skip to the end when it passes a 'tick'. It doesn't do this every time, though. Hope this can be solved in a forthcoming update.
I have also seen this bug a few times and for me anyway, appears to only appear when 3xFFW is used for a while on shows currently being recorded.
Peter.
You're quite right it was when 3xFF was going -- I cant remember checking if the shows in question were being recorded at the time but its quite likely they were. I'll have to test this out, wonder if it is a bug in the software or a deliberate feature?
Disagree slightly - I've seen it on 2xFF, but I do believe it has been during the news (which is usually being recorded while I watch...)
It certainly could occur on other FFW speeds, but I only use 3x for Ad's etc.
The only thing that seems certain is that it only occurs if catching up with a show while it is still being recorded.
I don't see it enough to be concerned about it.
Peter.
We have also seen it during a show also previously recorded.
I am beginning to wonder if it is the S3 remote, as the other day it sent a button which definitely had not been pressed. I guess that could still be a bug on the TiVoHD.
I don't know of anyone else who has had it occur on a previously recorded show.
Is it possible that the show was recording when you started to watch it, but had completed by the time the bug occurred?
I have a gut feeling that it usually occurs at the point the recording was up to when you started to playback.
Peter.
Yes this is possibleQuote:
Originally Posted by petestrash
It nearly always occurs towards the end of the show, say 3/4 of the way through.Quote:
Originally Posted by petestrash
After consulting the wife I can confirm this bug also occurs on pre-recorded shows. Also it is not the remote at fault, as it happens after a few seconds of fastforwarding.
I never got a response from TiVo support regarding this.
I ran into it the other day, so rewound past that point and it did the same thing again... and again...
Seemed to hit one part of the recorded video then jump everytime.
Good to know it is on the recording itself and can be repeated.
If it bugs you contact TiVo support, if enough people complain it might get fixed.
Peter.
It can't always be repeated.
Also TiVo support sent me a reply today, only a month later!
Quote:
There is no known bug in the remote controls as far as we are aware.
Are you still experiencing the same issue?
Maybe point them to this forum if they would like to speak to others who have the same issues.
Peter.
I've just spent a month dealing with Telecom support with a faulty Tivo - it's simply not worth it.Quote:
Originally Posted by petestrash
I had to log a formal complaint to actually get someone to actually do something...
I don't want to go near their support service ever again if I can help it.