service unavailable message

Ran the test log sequence again, and got a response log this time
Viz:
[TiVo [p0] ~]#
[TiVo [p0] ~]# cd /var/log
[TiVo [p0] /var/log]#
[TiVo [p0] /var/log]# ls -l ep*.log
-rw-r--r-- 1 0 0 24576 Apr 17 17:42 ep1Request.log
-rw-r--r-- 1 0 0 0 Apr 17 08:23 ep1Response.log
[TiVo [p0] /var/log]#

Ran again and got:

[TiVo [p0] ~]# cd /var/log
[TiVo [p0] /var/log]#
[TiVo [p0] /var/log]# ls -l ep*.log
-rw-r--r-- 1 0 0 24576 Apr 17 17:55 ep1Request.log
-rw-r--r-- 1 0 0 0 Apr 17 08:23 ep1Response.log
[TiVo [p0] /var/log]#
[TiVo [p0] /var/log]#
[TiVo [p0] /var/log]#

Not sure if this has any significance but thought I should advise.

Regards
Donaldovitch

Just to advise that all three test log results reported were after the forced daily phone call had failed.

Donaldovitch

OK. Perhaps I should have been clearer. I need to see the contents of the ep*.log files. I was just showing a listing from my Tivo to give you an idea of the filenames.
Can you post contents of the files here?

Thanks Matt
How do I open the files?
Have tried a number of things to no avail

Thank you

Donaldovitch

Correction - can open the files by using the "more" command.
Files are very long (275 lines)
How can I select them all to copy and log?
Sorry for my ignorance, but I just cannot find the answer in any of the articles I have googled.

Regards

Donaldovitch

If you have tivoweb running, then I would suggest going to the logs page, then right clicking on each ep*.log file and saving it to your local machine. Then zip them all up and attach them to your post.
if you don't have TivoWeb running, then you'll have to FTP them

Thanks Matt.
Have TiVoweb running, and will do as you suggest, but have to go pick up my wife, so will do later this evening
Cheers Donaldovitch

Hi Matt
Home again!
Attach the Zipped ep1Request.log file
There was nothing in the ep1Response file. Tried opening it using TiVoweb and putty, but nothing there!
There were 3 other ep1Request.log files with extensions of swn, swo, & swp present, but opening them displayed hiroglyphics.

many thanks

Donaldovitch

Hi Matt
Just for clarity, there were only two ep*.log files present in the trace.

Donaldovitch

hmm, dont understand why the response file is empty. Can you run the test again and post your putty log file (as in port number 48) plus all the ep*.log files - All files from the same test run.

(p.s. the .swn, .swo, & .swp are probably temp files created by an editor)